Introduction: Do Big Breaks + Mentoring + Hard Work = Success?
Outliers: The Story of Success
I am reading Malcolm Gladwell’s Outliers: The Story of Success and it got me thinking about interviews that I have conducted, so I decided to explore an idea – Do Big Breaks, Mentoring, and Hard Work Equal to Success?.
I have only read a third of the book so far, but when you ask most people about Outliers, they’ll mention 10,000 hours to become an expert at a craft. But from what I have read so far, hard work doesn’t equal to success, you also need opportunities and talent.
I have taken five of The Invisible Mentor interviews that I have published on the blog, and extracted the responses to big breaks, mentor influence, and steps to success. As you read the responses, what ideas and thoughts come to mind? Are there ways you can create your own opportunities if you haven’t had your big break as yet?
Content: Do Big Breaks + Mentoring + Hard Work = Success?
Name: Patty DeDominic
Big Break: Thirty years ago, one of our neighbours in business brought us a request for proposal to do business with the local government and they said they were not going to bid on the small contract, and asked us we would like to bid on it, that was a big break for us. That got us started with government contracting and opened up a new world of a certain type of customer, which over the years I did many millions of dollars worth of business with the government – the city, county, state, national government.
Mentor Influence: y father being a very successful business person, and my mother being a wonderful homemaker, and active community volunteer. They mentored me, and taught me the value in volunteer work, always trying to line your head and your heart and making sure that your values are not compromised by making a living.
I had other business mentors, from early bosses and friends who helped and advised me on buying real estate. When I married my husband 25 years ago, he was more experienced than I in different kinds of businesses so he helped to mentor me in regard to some of the systems he used when he worked for multinational corporations so I've been very fortunate to receive many coaching opportunities and mentors along the way.
Steps to Success: There were many: I had to study, I had mentors, I had to believe that I could do it, I had to experiment and practice, make mistakes and learn. So those are the steps – it’s conceive, believe, receive, and achieve. Being grateful is an important part of being successful. I think you must be grateful for the things you have that you have been given.
Name: Kamel Hothi
Big Break: I would say my biggest break was from my line manager going back three lines ago, a gentleman by the name of Arif Mushtaq. He was parachuted in from another company into Lloyds Bank. I encountered him when I was setting up the effort for the Ethnic Minority Network, and he was the one who sponsored the event. It was great to meet Arif.
When we started discussing the event and he heard some of my views and ideas, he really encouraged me to take a risk. He had faith, he saw something in me that I suppose other people didn’t see, so that encouraged me to take a risk from the position. Yes I could have lost my job. He gave me a blank sheet of paper and said he would support me, and to be honest, that empowerment was the best gift I have ever had. It increased my confidence and since then I have never looked back, so I’m really grateful to Arif.
Mentor’s Influence: I have had a number of mentors I would say, and some were good and some were bad. Most were not what you call formal mentors in the beginning, but certainly people who you admire who you see can add value in different ways. My mother was a huge mentor to me, she helped me to shape my personal life, helped me to focus on the core things to look at, how to overcome when things are not quite going right. And at work, Arif Mushraq was a huge mentor to me, he helped me, and he understood what other people thought were weaknesses, were strengths and he had a real influence on my career.
Steps to Success: For me, it was really understanding the psyche of what’s in it for me. That’s very cynical, selfish thinking, but that’s how people tend to live in the corporate world. It’s using that thinking and putting it into my strategy. When we were building the Asian strategy, it was very much what’s in it for them, what’s the business case, what would they achieve, would they pay attention? So once you can show them what the case looks like and get their juices flowing, then it’s mapping that out and how it can be realized. That’s what I would say is what I have done in my field.
Name: Runa Magnusdottir
Big Break: I’ve had so many! I’ve been so fortunate to have so many big breaks. There has always been a woman who stood behind me, who helped me. If I go back in time, when I was about 20 years old, the private secretary for the Minister of Culture and Education in Iceland who was a woman, gave me a huge break. She appointed me to help out with computerizing the ministry. That was a huge break. Another huge break was when my mother asked me to join her company which I later bought. And that was definitely a huge break in my life. And I can name so many that have come to me and it has always been women who gave it to me.
Mentor’s Influence: The idea behind mentors in Iceland is a fairly new thing so I had to think outside the box when it came to mentors. I would say overall in my life my biggest mentors were my parents. In my adulthood, and how they did it was feeding me with information, and talking openly about life and that the thing I think mentors in my mind has influenced me is to be open and to listen to other people's views that has been my biggest learning point from mentors.
Steps to Success: The steps I took to succeed in my field were to do a lot of personal development, and find out what was important to me. I think it's important for everyone to find their purpose.
Name: Nadja Piatka
Big Break: My first big break was getting the account for McDonald’s, and that was selling my low fat muffins to them. And I got to be good friends with the CEO and he grew to be a really great mentor to me. But it was starting as someone coming to them in a regional office with my idea, my low fat muffins, and finally getting to head office. It was a process, but it was through believing and having the best product out there and not thinking that what I was doing was impossible. Though later, the CEO of McDonald’s said that generally it’s a slam door policy and I had a better chance of winning the lottery.
Mentor’s Influence: I really believe in mentors, whether you are a mentor or mentoree. We grow and we really need to have other people’s experiences. I have always belonged to a group of women called the Equinox, and it’s just a cluster of women that we formed in Calgary. We are businesswomen who meet once a month, have dinner and share our challenges, our successes, anything that we can talk about freely and confidentially amongst ourselves. That was such a beneficial experience that when I moved to the United States, to western New York, I formed a group of women.
We call ourselves the Equinox and continue to meet once a month for dinner and just share our experiences, our businesses, personal, whatever there is to talk about. We take turns to tell everyone how we are doing and it’s a great thing to do because sometimes when you are an entrepreneur it can be a solitary occupation. The mentors I have gathered around me or mentor to, have been really great. Also, I find in my consulting business it allows me to mentor, and again I feel there is so much for you to learn from everyone around you.
Steps to Success: Because I didn’t have the resources to go the easier route, the first step was to start small in my kitchen. I would get up in the morning at 4 o’clock and start baking and I would sell to little coffee shops in the city I lived in.
After I was on the Oprah show people contacted me because they had this product, this idea, and they would give it to friends and family for free and everybody loved it. But when you are giving things away for free you don’t have a neutral or unbiased focus group. You have to test the market with your product, and have people who are willing to buy it, and buying it more than once, then you have a product that the market will sustain.
If you’re just depending on friends and family, if they like it, it really isn’t a true sense of what the market will do in this very competitive business that we’re in. And every business has to have the ability to rise above everyone else’s, so what I did was tested it in the field with smaller shops, and then grew from there. That is one of the ways that I would recommend to people is to find out if the market will sustain their products.
A lot of people have an idea, they have a product that they want to get out to the market and they spend an awful amount of money on the packaging. By the time you have something that you haven’t even sold, I see people have put hundreds of thousand of dollars into a product before they have even sold one dollar of it. There are ways to do that without such a huge investment with your product and I try to advise people that there are ways to do that. There are many steps to be successful in your field and one of the biggest steps is controlling and having a handle on how much money you’re spending. I’ve seen people run out of money before they made one sale.
Name: Annemie Ress
Big Break: I have never really planned anything and things usually just happen, but the biggest opportunity I had was being asked if I wanted to work in Switzerland by a professor I was studying with, and saying, “Yes, that would be great,” not thinking for one second that I’d get the job. He obviously had more confidence in me than I did in myself and the next thing I knew I was on a plane and working in Switzerland. That’s my biggest break, having someone have faith in me. I had no international experience, I was South African, and had never worked abroad, but had someone believe in me and that has opened doors for me to work globally.
Mentor’s Influence: My mentors have taught me the amazing power of powerful questions, and how you don’t necessarily need to guide by telling, but that wonderful things can happen if you’re open to asking questions and always thinking that you don’t have all the answers but that by asking powerful questions in a given circumstance you can unlock many possibilities.
Steps to Success: Relationships and sponsorships and being authentic. It’s about building meaningful relationships with key opinion makers and stakeholders at all levels in your organizations. It could be with the person who brings you your coffee in the mornings, if you work in that type of environment. Or it could be with the security guard who is at the entrance when you come in to work, or the president of the corporation.
But it’s not just about the relationships, it’s also about celebrating the uniqueness in the other person and really connecting with them authentically. In my environment that’s the one thing I’ve tried consistently to do because it builds trust, integrity and respect and that stands you well in both good and bad times.
Final Thoughts: Do Big Breaks + Mentoring + Hard Work = Success?
From what you have read, does Big Breaks + Mentoring + Hard Work = Success?
Further Reading
Patty DeDominic Interview (Part I), (Part II)
Kamel Hothi Interview (Part I), (Part II)
Runa Magnusdottir Interview (Part I), (Part II)
Nadja Piatka Interview (Part I), (Part II)
Annemie Ress Interview (Part I) (Part II)
Outliers: The Story of Success
Zero to One: Notes on Startups, or How to Build the Future
The 10X Rule: The Only Difference Between Success and Failure
Forget a Mentor, Find a Sponsor: The New Way to Fast-Track Your Career
Mentor Myth: How to Take Control of Your Own Success

