The Invisible Mentor

Posts Tagged ‘success definition’

Wisdom of Life: “Pick the right people to surround yourself with, it will set the bar, encourage and support you. However, if you choose the wrong people, they will bring you down a different path,” Invisible Mentor, Jeanne-Marie Robillard tells her 12-year old son.

Interviews for Mentoring: Key Lessons from Jeanne-Marie Robillard

• Be grateful for what you have in life and count your blessings.
• Prepare for your day the night before, to help to decrease stress the following day.
• Network, network, then network some more, and never let little things such as shyness or “introvertedness” stop you. (Note to self)
• Allow people to get to know the real you.
• People rarely remember what you said to them, but they remember how you made them feel.
• Give a new job sufficient time – at least two years – before you decide if the fit is right

Invisible Mentor: Jeanne-Marie Robillard, Senior Account Executive

Company Name: National Speakers Bureau/Global Speakers Agency

Website: http://www.nsb.com 

Avil Beckford: Tell me a little bit about yourself.

Jeanne-Marie Robillard: I am currently a senior account executive, which is an agent to public personalities and celebrities for their speaking engagements. I’ve been doing that for 11 years. Prior to that, I was an agent to the performing arts community – groups like the National Ballet, Canadian Opera Company, to helping place them into seated environments for audiences to enjoy.

Avil Beckford: How do you integrate your personal and professional life?

Jeanne-Marie Robillard: It’s not always easy, is it? It’s hard when people are passionate about their work and passionate about their family. I would say that I’m trying as best as I can to compartmentalize tasks, responsibilities, chores, commitments and obligations, so setting time aside to do specific tasks as opposed to running around doing too many things for too many people.

I try to put my phone away at home in the evenings and try not to look at it as often even when I’m tempted to. I log on to the computer and try to get an hour or two later in the evening. I get so much done preparing for the following day that I go into the next day feeling confident to start the day in a safe place if you will.

It’s a constant challenge, and it’s one of the top topics we get asked for speakers, is work-life balance and it will continue to be so as we improve technology.

 Avil Beckford: When you have some down time, how do you spend it? 

Jeanne-Marie Robillard: Entertaining absolutely! I love entertaining. I love to have people over. I love to cook. I love to shop for food. I love everything around food, going to the market etc. Planning a dinner party and setting the table, and picking which guests will love each other, another form of connections. As you can see, I apply that everywhere, and yes that would be my favourite thing and I’d like to record those times in a book as well.

Avil Beckford: What are five life lessons that you have learned so far?

Jeanne-Marie Robillard: It’s a little bit of what I’ve already said.

1. Be honest.
2. Approach life with intent, purpose and meaning.
3. Even if you’re shy or introverted, try your very best to get out and about. Take someone with you if it’s hard. Having another person with you will be the best thing you ever did. They can brag about you, you can’t really brag about yourself because that comes off a little odd. They can pull you away from someone who may not be the person you need to speak to all night if you’re trying to network. They can also be a great support if you’re feeling a little nervous about the experience. So get out and meet as many people as you can. People do want to help each other – inherently it’s human nature. It’s like so many things in life, the more you do, the more you try, the more chances you have on landing on what’s more meaningful for you.

Avil Beckford: What process do you use to generate great ideas?

Jeanne-Marie Robillard: I believe we come to better decisions and better results when we do things in a group. Pulling a team together and brainstorming, sending a mass email out to those in your network who have a common experience with what you’re struggling with, reaching out for ideas and bringing those ideas together. I also use the Internet quite extensively and subscribe to many different chats and blogs.

Avil Beckford: What’s your favourite quotation and why?

Jeanne-Marie Robillard: That’s hard for me because I live a life that’s filled with quotations because of the people I represent. But if I had to choose one it would be, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” Maya Angelou, American Poet.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Jeanne-Marie Robillard: Success is when you’re truly happy doing what you’re doing. When you’re happy with your life, you’re proud of your life. Proud in a good way, that you’re contributing. Contributions to your community, your workplace, your family and your friends are essential to defining success. The formula for success is trying as many things as you can in life. It’s trial and error.

Avil Beckford: What are the steps you took to succeed in your field?

Jeanne-Marie Robillard:

1. Asking a lot of questions to the right people, that means asking questions to a lot of people until you figure out the right people.
2. Taking chances.
3. Staying in a job and seeing it through for at least a good two-year period. I think that’s very important that full cycles be lived. A calendar year is a full cycle, rarely do we start in January so you are landing in the middle somewhere in that second year, so give it the time it deserves, unless it’s clearly for some interpersonal reasons. Give it the time it deserves and give yourself the chance you deserve.

Avil Beckford: What advice do you have for someone just starting out in your field?

Jeanne-Marie Robillard: I would give the same advice to someone just starting out. I would say, ask around, you can make an educated decision, but once you’ve made that commitment to something, commit to it and give it your best shot. And it also looks a lot better on a resume quite frankly.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Jeanne-Marie Robillard:

1. Maya Angelou
2. Oprah Winfrey
3. Nelson Mandela
4. Madam Michaëlle Jean (I represent her and have met her a handful of times but would love to get to know her better)

They are truly good people making a difference in the world, and I would tell them “Thanks!” I would thank them for their great contributions to bettering the world.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Jeanne-Marie Robillard:  One of our current speaker on the roster is Izzeldin Abuelaish who wrote I Shall Not Hate: A Gaza Doctor’s Journey. It’s a bestseller and an unbelievable book that I highly recommend to anybody and everybody.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Jeanne-Marie Robillard:

Five Books

1. I Shall Not Hate: A Gaza Doctor’s Journey on the Road to Peace and Human Dignity
   
2. The Five People You Meet in Heaven
3. Maybe I’d like to learn more about the Bible.
4. Ulysses
5. Jane Eyre

One Movie and Music CD

Big Night for Big Night movie and Big Night: Original Motion Picture Soundtrack.

Big Night – Trailer

If you cannot view the movie trailer for Big Night click here.

How I Will Spend Two Years

I would spend the two years learning, reading all the classics if I could. I would like to learn more about classic literature, religion, and learn to meditate.

Avil Beckford: What excites you about life?

Jeanne-Marie Robillard: People, I love that everybody has a story. My current husband is an architect, and he laughs when I say that I love looking at office towers or high-rise office buildings, or condos. I think, “All those stories in there, that’s so cool.” So people for sure.

Avil Beckford: How do you nurture your soul?

Jeanne-Marie Robillard: By surrounding myself with positive people, and finding the time to be alone to refuel when I need that time. I go to bed quite early by most people’s standard. I try to head to bed by 9:30 pm on weeknights, and I read. So that’s how I nurture my soul.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Jeanne-Marie Robillard: To help the disadvantaged, to make less suffering in this world.

Avil Beckford: Complete the following, I am happy when…..

Jeanne-Marie Robillard: I’m helping others.

Please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

Other articles you may enjoy

• The Chief Mentoring Officer Interviews Annemie Ress, Senior HRD eBay & Global Engagement Lead at eBay, Part Two (theinvisiblementor.com)
• Chief Mentoring Officer Interviews: Do Big Breaks, Mentoring, and Hard Work Equate to Success? Part Two (theinvisiblementor.com)
• Adventures in Learning: DIY Mentoring Program, Episode Two (theinvisiblementor.com)
• The Chief Mentoring Officer Interviews Annemie Ress, Senior HRD eBay & Global Engagement Lead at eBay (theinvisiblementor.com)

Book links are affiliate links.
Video Credit: Uploaded by MahatmaCartman on Dec 2, 2010

Interviewee Name: David Gray

Company Name: DSG Associates

Website: http://www.dsgassociates.ca

 Avil Beckford: Tell me a little bit about yourself.

Avil Beckford: How do you integrate your personal and professional life?

David Gray: The concept of integration is an interesting one.  In my opinion, there can be no distinction between who you are as a business leader or as an individual on a personal basis.  In other words, your ‘Self’ has to be an integrated whole.  Otherwise, by definition it would be impossible to lead with integrity and conviction.  However, one’s personal life is one’s own.  In an era of celebrity worship this concept of the private Self can be a difficult one for some people to grasp.  My solution is to advise people that I am available as a Coach during a quite broad number of hours.  Beyond that, my time is my own. 

Avil Beckford: When you have some down time, how do you spend it? 

David Gray: I spend my down time reading, walking my dog, Eddie, and doing mundane household chores.  I find all of these activities quite relaxing and conducive to engaging in a meditation of sorts.

Avil Beckford: What are five life lessons that you have learned so far?

David Gray:

1. Be humble
2. Listen actively and intently.
3. Practise empathetic understanding.
4. Reflect intently.
5. Act decisively.

Avil Beckford: What process do you use to generate great ideas?

David Gray: I try to cast a wide net in the initial research and planning phases and then take everything I have learned and turn it on its head.  This combination of broad search and contrarian analysis tends to enable new and innovative thoughts to emerge.

Avil Beckford: What’s your favourite quotation and why?

David Gray: “Seek first to understand and only then to be understood” from Covey’s “7 Habits.”  I find that the world can be understood with any degree of accuracy only if one first casts aside one’s own inevitable prejudicial perspectives.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

David Gray: Success for me is defined in terms of relationships.  One is successful if one tries to give back to others more wisdom, more empathy and more joy than one takes for oneself.  We do not define our own reputation, our personal brand.  Other people do this for us.  And so, if our self-awareness and our reputation are to have any real congruency, then success can only be defined on a social rather than an individual basis.  Our success is inextricably entwined in what we give to others and what we share of ourselves with others, rather than what we take for ourselves and what we hold on to of ourselves solely for our own enjoyment.

Avil Beckford: What are the steps you took to succeed in your field?

David Gray: I worked, and continue to work half days.  Sometimes it’s the first half of the day, sometimes the second.  Sometimes I break the day into quarters.  But I always try to work at least 12 hours a day.  Except on Sundays.  Then I generally only work six hours or so.  In other words, I worked hard and continue to do so.  However, one can only really work hard on a sustainable basis if one truly enjoys the work.  So the first key is to identify your life’s work, your true mission or ‘vocation’ as it used to be called.  After all, each of us is only here for a very brief period of time.

Avil Beckford: What advice do you have for someone just starting out in your field?

David Gray: Figure out what you want to do in the way of a career.  Meantime, while life throws other opportunities your way – which probably on the surface appear to have very little to do with that desired career – work like the devil himself to succeed at whatever work you are doing at any given time.  There is no such thing as bad honest work.  Nor is there any such thing as undignified honest work.  So work hard and prosper.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

David Gray:

1. Sir Winston Churchill:  Thank you, thank you, thank you Sir, for staying the course throughout the wilderness years when lesser men succumbed to grovelling group think.
2. Robert E. Lee:  What were you thinking when you decided in favour of the Southern cause?  Far too many men died and far too much unnecessary suffering was caused by this fatally flawed decision which prolonged the failed Southern War of Secession.
3. Prince Charles Stuart:  Stay in France.  The Highland Scots have sufficient problems without your intrusion into their already difficult lives.
4. Julius Caesar:  Beware the Ides of March!
5. Socrates:  Just drink the damn hemlock old man!  You have poisoned enough young minds with your hypocritical musings – and will continue to confuse a sufficient number of older ones over the course of human time.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

David Gray: Joseph Campbell’s, The Hero with a Thousand Faces.  This book brought me face-to-face with human mortality and our shared human journey, thus making clear the urgent need to become oneself, identify and follow one’s own ‘bliss’ and make a contribution to the human family, regardless of how humble or great that contribution might be.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

David Gray: The movie would be, The Natural.  I would seldom watch the film as I have already seen it at least three times.  But it would act as a constant reminder to focus on whatever is both relevant based on my own gifts and yet ‘doable’ based on circumstances at any given time.  The five books would include The Cat in the Hat by Dr Seuss so as to retain my sense of humour; Cervantes, Don Quixote (Penguin Classics) to ensure that I remember the absurdity of civilization; Foucault’s History of Madness  so as to understand the process as I would surely go slowly quite mad;  Kodokan Judo: The Essential Guide to Judo by Its Founder Jigoro Kano  to give me a structure that might enable me to retain some degree of physical fitness, as well as the anthology, The Poetry of Robert Frost: The Collected Poems, Complete and Unabridged so as to nurture my soul even as my brain inevitably went a bit sideways.

Avil Beckford: What excites you about life?

David Gray: The possibilities for self development and testing one’s own capabilities and limits.

Avil Beckford: How do you nurture your soul?

David Gray: Quiet reflection, exercise, and good wholesome food.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

David Gray: Enlightenment.

Avil Beckford: Complete the following, I am happy when…..

David Gray: I am happy when…I am doing what I do best…practising Leadership Coaching.

David Gray:  I am unusually direct in speech, as I consider trust to be a condition most quickly built upon a foundation of honest communication.  At the same time, I take pains to be empathetic and non-threatening in my overall approach.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

Book links are affiliate links.

Interviewee Name: China Gorman, CEO

Company Name: CMG Group

Website: http://chinagorman.com 

Avil Beckford: Tell me a little bit about yourself.

China Gorman:  I think of myself as a business leader. I’ve spent the last 30 years of my career in the human capital management space, mostly as a leader of consulting services businesses at the local, regional, national and global levels that provide services to organizations so that they are operated more effectively as it relates to their people management strategy and behaviours. So I run businesses that support HR in helping their businesses be more effective.

Avil Beckford: How do you integrate your personal and professional life?

China Gorman: I try always to be China Gorman, not sometimes I’m China Gorman the public speaker, sometimes I’m China Gorman the blogger, sometimes I’m China Gorman the consultant, sometimes I’m China Gorman President and CEO, sometimes I’m China Gorman the Chair of the Board. I decide to be China Gorman and integrate all those roles into my life because I don’t have a set of values for being the Chairman of the Board for the Council for Adult and Experiential Learning and a different set of values as a public speaker and a different set of values as a consultant. My values are my values and so my behaviour should be my behaviour. I think that’s how you integrate it all in. You’ll always be you and not A, B, C, that kind of thing. 

Avil Beckford: When you have some down time, how do you spend it? 

China Gorman: I love to travel. I consider myself a citizen of the world – travelling whether it’s in the US or around the world. I love to travel with my husband; he’s the best travel buddy ever. I read a lot, both in business and fiction. And I’m a huge theatre buff so whenever I’m travelling if there is live theatre then I’m ‘all over that’.

Avil Beckford: What are five life lessons that you have learned so far?

China Gorman:

1. Always act with integrity.
2. Always assume the best about people and their motives and behaviours.
3. Always be true to yourself and always be yourself.
4. Be a student of the game which means never stop learning.
5. Always bring a solution. Don’t criticize or complain unless you have a solution. Always be part of the solution and not part of the problem.

Avil Beckford: What process do you use to generate great ideas?

China Gorman: I ask a lot of people a lot of questions. I don’t by any means presume in any role that I play that I’ve got all the answers or a lot of the answers. I’m always going to assume that everybody is smarter than I am. I ask a lot of questions and try to empower others to work on their big ideas and their suggestions. It’s “If this were happening to you, what would you do about it?” Or, “You know we’re challenged with this particular issue, how would you solve it, where would you go, how would you do it?” It’s a way to engage colleagues and it’s a way to add to your databank all the time.

Avil Beckford: What’s your favourite quotation and why?

China Gorman: My favourite quotation is by Mary Baker Eddy and it is, “To those leaning on the sustaining infinite, today is big with blessings.”  And it’s my favourite because it always reminds me of the blessings that are all around us and the need for us to see and acknowledge them.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

China Gorman: The definition for success is being a positive impact in whatever situation you find yourself in – a personal situation, a business situation, whatever. It is about leaving things better than you found them, whether it’s a relationship, a branch office, a business, a market. And you do that with a lot of selflessness, it’s not who is right, what’s right, and you have to work hard, be reliable and have people understand who you stand for and only operate from a place of integrity.

Avil Beckford: What are the steps you took to succeed in your field?

China Gorman: I think it’s always assuming a positive outcome. So with the Dallas experience I shared earlier, I could have turned around in two weeks after I understood the impact and import of the situation and run away from there screaming. But I took it as an opportunity to learn, to bring healing, to engage the team on a much more positive path forward. It was being able to see everything as an opportunity for growth – personal growth, business growth, knowledge growth, market growth. It’s being able to see things as positive opportunities, and then being willing to move forward into them.

For a few years, in one of the organizations that I was in, we moved for opportunities in the organization many times. I don’t know if you remember the commercial from years and years ago where three little boys – brothers – at breakfast, and the mom puts down a new kind of cereal and the two older boys think, “Ick that looks gross,” and then they look at each other and say, “I know, let’s get Mikey to try it, he’ll eat anything.” So for a while, I was the Mikey – this operation needs to be turned around, “let’s get China, she’ll go anywhere.”

My family situation was such that we could take those kinds of opportunities because of my husband’s career he was pretty portable, we didn’t have children so we didn’t have those kinds of issues to deal with that would make frequent geographic moves a terrible challenge. So seeing things as opportunities and being able to take them on for a positive outcome for everybody, I think is what it took for me to move forward as rapidly as I did in terms of responsibility and authority, particularly at some of the early ages that I did.

Avil Beckford: What advice do you have for someone just starting out in your field?

China Gorman: For someone who is just starting out today I would encourage them that nothing is beneath you. Every job is an opportunity to learn – to learn from your boss, to learn from your organization, to learn some skills from a professional development perspective. So the big one is every opportunity is a good opportunity. As I work and mentor young people who are in college, here are the things that I generally tell them:

1. Establish a reputation for effectiveness regardless of the job that you are in. Be the go-to person. The organization knows that if they give you something it will be done and it will be done well.
2. Be a great team player and be more interested in the collective success, opposed to I did it, we did it.
3. Be a lifelong learner and learn your business inside and out, whether you’re flipping burgers, folding shirts in a retail establishment or you’re an intern doing research, or you’re in your first job out of college, or just getting your foot in the door, know the business of the organization, know how it makes money, how it innovates, how it fits in the competitive world. Because of the worldwide web, all of this data is available for every business. If you’re shy and don’t want to ask people questions you just go online. But know your business and know your organization and its place in the competitive marketplace.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

China Gorman: There are five and the questions are the same for all of them and it would be, “How did you continue to persevere against the difficult odds that you face as a leader?” The leadership question is, “How is it that you never quit, you continued to persevere?” The five people are:

1. Abraham Lincoln
2. George Washington
3. Mahatma Gandhi
4. Mother Teresa
5. Martin Luther King

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

China Gorman: On a fundamental personal level I have to say it’s the Bible because it’s the foundation of my values and my religious commitment and my religious life. But if you set that aside it’s even more difficult because my favourite book is the book I’m reading at any one time. Lately I’ve been reading about tribal leadership. I’ve been reading a great book called Re-engaged, but the one that moves with me from office to office, from organization to organization, is called The Leadership Challenge, 4th Edition by James M. Kouzes and Barry Z. Posner. It’s a leadership primer. It talks about exemplary leadership, credibility and finding your voice, inspiring your vision, the very basics of how to be a leader.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

China Gorman:

Five Books

1. The Bible
2. Science and Health with Key to the Scriptures
   
3. My own journal, a really big book because I would be writing in it every day.
4. Jane Austen novel
5. Large picture book of the history of painting so I’d have representation of amazing art.

I’m not somebody who watches movies over and over again, I’d rather read the book over and over again. I’d bring a CD of one of the Broadway production of Les Miserables, not a movie but a stage presentation. If I’m by myself for two years I want upbeat music, and I think I’d bring the Greatest Hits of the Manhattan Transfer.

For the two years I would work to maintain and improve my physical condition. I would be swimming, running, exercising, I would sing a lot to get my voice in shape, I would spend a lot of time in prayer and it would be cool to read the Bible straight through a couple of time.

Avil Beckford: What excites you about life?

China Gorman: What people can do when they come together, and I was reminded of this just the other day. I was speaking at a conference in San Antonio and one of the other speakers used a video clip of a flash mob scene I think in Belgium in a big train station where all of a sudden the people milling around started dancing as Julie Andrews was singing “Do-Re-Mi” and person by person, the entire place started dancing together to this incredible music in this incredible place.

Click here if you cannot view the YouTube video “DANCE TRAIN STATION BELGIUM do-re-mi The Sound of Music – Julie Andrews”.

That kind of teamwork, creativity, application of will, these were people from all walks of life – young, old, professionals, students – that kind of coming together. It wasn’t spontaneous, of course they rehearsed it, but somebody thought of that, somebody engaged all of those people, with all of these different backgrounds to come together to do this creative, beautiful thing and that just makes me weep, and it’s not sadness, it’s awe, appreciation, inspiration.

It’s just like the first time I went to see Les Miserables on Broadway, and I’d heard the music, and yet as soon as the overture started I started “leaking” and through that whole production the amazing ability of man to come together in an inspired way to produce a thing of such beauty and inspiration is what excites me and partly why I love the theatre. When I think about Les Mis as an example, the costume, the singing, the acting, the stage, the orchestra, the whole vision, and the story all coming together, for me is so powerful a reminder of what’s good, what’s possible of what’s brilliant of the collective inspiration of man. That excites and inspires me.

Avil Beckford: How do you nurture your soul?

China Gorman: I spend time with people I think are smarter than I am which would be just about everybody. I listen and ask questions, try to get to know the real them in a real authentic kind of way.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

China Gorman: I would want to be as smart as Solomon and ask for wisdom.

Avil Beckford: Complete the following, I am happy when…..

China Gorman: I’m happy when I feel like I’m living up to my potential and making the situation around me better.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

Interviewee Name: Heather White, Director Membership – Large & Mid Markets

Company Name: Board of Trade

Website: http://www.bot.com 

Avil Beckford: Tell me a little bit about yourself.

Heather White: I’m a wife, mother, volunteer and a hardworking professional doing a job that I really like. I am married to a guy I really love and have two kids that I really love.

Avil Beckford: How do you integrate your personal and professional life?

Heather White: I’m not sure if I do a very good job, but I do keep things separate. So when I’m at work, I don’t do personal stuff, and when I’m at home I don’t do work stuff. Sometimes I do some work stuff but I try not to mix the two. If it’s family time, it’s family time. However there is a transition time, so if there are issues at work, when I go home I will talk to my husband about them, so I need that transition period. But outside of that, there is no real integration per se because some of the things that you tolerate at home you wouldn’t tolerate at work and vice versa. 

Avil Beckford: When you have some down time, how do you spend it? 

Heather White: I love to travel – driving or going away, and I love to read and I love to play sports. I play basketball, table and lawn tennis. I play whatever the kids play. I love movement.

Avil Beckford: What are five life lessons that you have learned so far?

Heather White:

1. Be sure of who you are.
2. Stay focused.
3. You always have to study and find ways to improve yourself.
4. I have a range of interests that have served me well. I don’t know if everybody can handle it but it has worked very well for me to have a wide range of interests.
5. Every person you meet you should treat them well andwith respect.

Avil Beckford: What process do you use to generate great ideas?

Heather White: I’m a groupie so I find conversations with people help me to generate new ideas because someone might say something that you can build on, or might trigger something for you. I also think that you have to listen to what other people have to say because no idea is off limit. That has helped me but the group dynamics has been my biggest idea generation tool.

Avil Beckford: What’s your favourite quotation and why?

Heather White:

“Until you make peace with who you are, you’ll never be content with what you have.”  Doris Mortman

“We are what we repeatedly do; excellence therefore is not an act but a habit.”  Unknown

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Heather White: Success is a very elusive term for me. I think you have to be good at what you do, so that’s a big thing and if you’re good at what you do you’ll make money at it easier than someone else. But I think it has to benefit more than just yourself. I grapple with the definition for success all the time. But I don’t think that success is in your wealth, it’s in products or services that you offer that can help a wide range of people, or even help to make the quality of someone’s life better. The formula for success, especially in the early part of your career, is to work hard, be open to suggestions on how to improve yourself, and be a subject matter expert. And never think that you know everything there is to know about that area.

Avil Beckford: What are the steps you took to succeed in your field?

Heather White: I don’t know if I’m successful, but I know that I’m good at what I do because my clients affirm that all the time. The people aspect was very critical for me and I was never intimidated by people who were not nice. I deal with senior level executives daily, some are rude and intimidating, but for the most part they are nice. I think it’s a reflection of how you treat people – I treat them with respect, but I am also very confident in myself.

I learn a lot from people and I evaluate criticisms. If someone said something about me I always analyze it and I take it back to my mentors, my family and say, “This is what someone said about me, is that how you perceive me?” I also have people in the office who I can talk to, and my mentors are good for me. Family and mentors play a key role in my life.

Avil Beckford: What advice do you have for someone just starting out in your field?

Heather White: I would say to be flexible in the early stage of your career. Be open to learning a lot of things. I’m a trained forensic chemist, and now I’m in sales and account management. I had to be open. You have to be open to opportunities, learn from others and get a mentor.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Heather White:

1. I’d like to have met Abraham and Daniel in the Bible because of their stories – moving from one place to next, to the unknown, and hearing the voice of the Lord.
2. Nelson Mandela has had an incredible life so I would like to meet him personally. I read his book Long Walk to Freedom and I thought the time he spent in prison all those years was simply incredible. I think his focus is amazing.
3. I’d love to meet Barack Obama and I’d love to meet him now when the markets are crashing. The challenges he has are pretty incredible.
4. I would also love to have met Winston Churchill.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Heather White: For me it has to be the Bible because it has nuggets of truth that have helped me. It’s tried and proven and it works like clockwork. It also helps you to focus on the real things in life and that’s my reference points. I have read some wonderful books, but nothing compares for me like the Bible.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Heather White: I have several praise and worship music CDs that I listen to so I would take one of those and I would take The Color Purple for the movie. I would take the Nelson Mandela book Long Walk to Freedom: The Autobiography of Nelson Mandela. I love Debbie Macomber who wrote two books, one on giving and the other on how things work out in your life. I also read a nice book Return to Fitness: Getting Back in Shape after Injury, Illness, or Prolonged Inactivity that I really like.

For the two years, I would read and exercise because it would be a great opportunity to lose some weight. I would exercise, eat healthy and memorize the Bible. I would try to find other people because I have never had to be alone.

Avil Beckford: What excites you about life?

Heather White: People, experiences and how those two can come together.

Avil Beckford: How do you nurture your soul?

Heather White: Reading, going to the spa and spending time with friends.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Heather White: I wish I had the resources, know-how and power to help my friends in Africa and make life better for them – people in places like Somalia, Darfur and Congo.

Avil Beckford: Complete the following, I am happy when…..

Heather White: I’m happy when I’m with my good friends and family and in an environment where I feel loved and people think a lot of me. I am happy at work, with the people I work with because I like them and we get along very well.

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Interviewee Name: Shirley Adrain, COO

Company Name: Asia Pacific Technology at Societe Generale

Website: http://www.societegenerale.com 

Avil Beckford: Tell me a little bit about yourself.

Shirley Adrain:  I’m a mom and wife and I’ve got a career in investment banking information technology. In addition to that I sing, paint, cook and try to keep fit.

Avil Beckford: How do you integrate your personal and professional life?

Shirley Adrain: I timetable everything. To cope with everything, I write a list and make sure that everything is timetabled. For me, that just gives me a bit more control – that I can cope with everything. 

Avil Beckford: When you have some down time, how do you spend it? 

Shirley Adrain: I like spending time with my friends and family just relaxing, doing something with my daughter, generally outside doing some exercise.

Avil Beckford: What are five life lessons that you have learned so far?

Shirley Adrain:

1. Take responsibility for your actions and not blame other people.
2. Surround myself with positive people and use them to help me develop and act as a sounding board for issues.
3. Face my fears and do them anyway.
4. Take the road less traveled.
5. Have as much fun as possible.

Avil Beckford: What process do you use to generate great ideas?

Shirley Adrain: Have confidence that you’re going to have an idea and use lateral thinking. I always know that I’m going to come up with a solution, and I sit there for a while, and quite often I come up with the idea in the middle of the night if I haven’t thought about it and didn’t get the answer during the day. It comes to me in the night. But I think it’s knowing that you are going to come up with a good idea and letting your subconscious work on it. So it’s really harnessing the power of the subconscious mind.

Avil Beckford: What’s your favourite quotation and why?

Shirley Adrain: Well being Scottish, I have to go for a Scottish quote, “What’s for you wont’ go by you,” which means what’s for you in life won’t go past you so it’s having that confidence that you’re going to get success.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Shirley Adrain: Success is being what you want to be in life, being happy, achieving something and looking back at your achievements. The formula for success is simply believing in yourself. It has to be key; and choosing excellence, always trying to do the best you can, and learning and growing from your mistakes. You have to focus and continue to improve, that’s important.

Avil Beckford: What are the steps you took to succeed in your field?

Shirley Adrain: I’ve had some great bosses who I have learned a lot from, and it is good to have different bosses because they teach you different things. My job requires working with a lot of people and building relationships. I enjoy doing that, as well as building a great team is really important. A lot of my roles have been global and regional and in those circumstances it’s really important to build relationships with all the people in all the locations to spend time with them and understand their needs. And when you want to roll something out, when I have rolled things out on a global and regional basis, I spend time lobbying the key people before hand, before I ask for a decision to be made. It makes it that much easier and ensures that I deliver what they want, so they’ll buy into it.

Avil Beckford: What advice do you have for someone just starting out in your field?

Shirley Adrain: The world of work is now very different from when I started out working. Today it’s key to build a good network and to use the network to help you. There are so many people and not enough jobs so it’s about thinking about yourself and your personal brand, having that level of confidence and building that network and trying different ways to get into your field of work. And also getting as much coaching and mentoring as possible really helps.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Shirley Adrain: I guess I would want to meet inspirational people.

1. Nelson Mandela would be a great person to meet.
2. Gandhi has so many successes so I’d like to look at some of what he did.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Shirley Adrain: It is The Road Less Traveled because it’s a book that I’ve read a few times, and it makes you think about how you live your life and what decisions you make. It’s about where you are going in life. For me it made me realize that I had to look at my life mission statement, and where I wanted to go in life. I’m sure that once I’m clear on what I want to be doing in my life, to make sure that what I choose to do is in alignment with that, so when I look back I know that I’ve done the right thing, and can be proud of what I have achieved. I don’t want to be looking back and having a lot of regrets.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Shirley Adrain: I would want to learn a lot of things so I would take a couple of big books and spend time reading and thinking about them. I would also write a book since I would have so much time, and think about what I could give back to others.

Avil Beckford: What excites you about life?

Shirley Adrain: All the different challenges that life has. I have been very fortunate to work and live in different countries, so I’m continually learning about the different cultures I am exposed to. I think it’s about learning new things and I also like meeting new people. I like not knowing what’s going to happen next – uncertainty and change is something that I enjoy.

Avil Beckford: How do you nurture your soul?

Shirley Adrain: Helping others and trying to make a difference! I get a lot of pleasure when I’m able to help others.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Shirley Adrain: I would wish that people could live together more happily – have more fun and get along.

Avil Beckford: Complete the following, I am happy when…..

Shirley Adrain: I’m with the people I love and I’m doing something that I’m passionate about.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

Book link is affiliate link.