The Invisible Mentor

Posts Tagged ‘Steve Jobs’

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Recently, I attended a book signing event at Indigo Books and Music where Walter Isaacson talked about his biography of Steve Jobs. Indigo’s CEO Heather Reisman did an excellent job interviewing Isaacson, and the audience got some deep insights into why Jobs was the way he was.

Isaacson remarked that kindness was not among Jobs’ top 100 traits – words he used to describe him include: Petulant, artistic, emotional, genius, mean, dual-personality, intuitive, control freak, liked to have his own way, had the ability to engender loyalty. If someone were eulogizing you, what would your top 100 traits be?

I’ve been thinking that I’m not always as grateful as I could be because there are times when I take things for granted. I also asked myself if I make the most of what I already have. Each of us is unique in our own way. We have talents that others don’t have, but are we using them well? Are we using them to serve others? When someone offers us their talents, are we gracious in accepting them, or are we dismissive? I am writing this post for you and for me.

Since attending the Isaacson event, I have been thinking how I can be of better service, and be gracious (gracious is one word that Isaacson used to describe Bill Gates) in the process. On The Invisible Mentor blog, I have added a page called The Mentors. On that page, I have placed all the Interviews and Profiles in Wisdom in one place where they can be easily accessed. The intent of The Invisible Mentor blog is to provide mentoring in a non-traditional way. I feature interviews I personally conducted, and profiles of wise people who have died, and that’s my unique way of connecting modern and ancient wisdom.

If there are blogs and other websites that you frequent and print their content, to strip away all that extraneous stuff so you don’t waste paper, download the Readability tool bar extension and click on it before you print. You’ll also notice that if you go directly to The Invisible Mentor blog, you’ll find a Print Friendly button at the end of each post. After you have used Readability to strip away whatever I have in the two outside columns you can print a clean copy of any post. In the mean time, I’ll research to see if there is a way to do that in one step.

Are you making the most of what you have, and how are you using it to serve the world?

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

Interviewee Name: Evan Carmichael

Company Name: EvanCarmichael.com

Website: http://www.evancarmichael.com 

Avil Beckford: Tell me a little bit about yourself.

Evan Carmichael:  I’m the founder of a website called EvanCarmichael.com and we’re an online resource for entrepreneurs. We have 14 million people who check out the website and we try to give them motivations to keep going in their business and also some strategies to help them grow their companies. Before that I had a biotech software company, built it up, sold it then hooked up with a venture capital company and was raising venture capital for entrepreneurs and the started my website.

Avil Beckford: When you have some down time, how do you spend it? 

Evan Carmichael: I do a lot of salsa dancing. It’s how I met my wife – that’s her business. I’ll do a lot of dancing with her and I DJ a lot of the stuff that we do. So it’s part-time salsa dancing and DJ, so that would be how a lot of my downtime is spent.

Avil Beckford: What are five life lessons that you have learned so far?

Evan Carmichael:  A lot of it comes from advice from mentors as well.

1. Do the right thing.
2. Follow your passion.
3. Try to be helpful and significant as much as possible.
4. If you’re looking on the business side of things, start a service based business before a product based business when starting up because it’s cheaper and you are more likely to continue and sustain it.
5. Be persistent, that’s super-important. Nothing was ever accomplished without a lot of hard work. People are going to tell you no, and they are going to tell you that your idea sucks, you are never going to get anywhere, there are tons of naysayers but you need to keep going and always be persistent and move the ball forward. It’s better to spend one hour a day for the next month, instead of spending 30 concentrated hours working on your business because you need to let the time pass to build up the momentum to make your business grow.

Avil Beckford: What process do you use to generate great ideas?

Evan Carmichael: I find a lot of my best ideas come when I’m moving around, so not just sitting down in a chair head buried deep in work. You have to allow time for creativity and flexibility. I now walk to work and that’s something that I changed around in the past year where I moved closer to work. I get a lot of ideas on that walk that helps me to clear my mind and also think about what’s happening. Sometimes in the mornings I’ll do a quick meditation and that gives me ideas as well. And also just being active, doing salsa dancing gives me ideas as well as having dinner with my wife. I get the best ideas when I’m not working on my business. If you’re going crazy hammering out hours and burning yourself out you probably won’t get any great, new ideas. You have to make sure that you have that relaxed time to be able to generate some of those ideas.

Avil Beckford: What’s your favourite quotation and why?

Evan Carmichael: One that I really like by Steve Jobs is “If your time is limited don’t waste it living someone else’s life, have the courage to follow your heart and intuition you somehow already know what to become, everything else is secondary.”

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Evan Carmichael: It’s being able to do what you want to do, when you want to do it, so it’s not just about having money, and being tied to a business or a job that doesn’t give you the time to enjoy it [success]. It’s being able to do what you want to do, when you want to do it, is a great end game to go after. To be able to accomplish it you might have to structure your business a little bit differently than you might think. For me, we outsource a lot of stuff and we’re not always in the office so that frees up a lot of my time to spend with family and do relaxing things. But then when I want to work I can also work.

We try to get away every quarter on some kind of vacation, big or small, so we’re still spending time together but outside of regular at-home life. And also being passionate about what you’re doing is an important part. You could work less hours and have that time to do what you want to do in your leisure time but what you do during your work time should be something that you find fulfilling, something you’ll always be interested in and want to continue to get better at. For me, it’s entrepreneurship, and helping entrepreneurs, I love doing it. That helps me to get through every day and it makes me successful.

Avil Beckford: What are the steps you took to succeed in your field?

Evan Carmichael:

1. I started my business around a business that I had a passion for and was genuinely interested in. I started it out of goodness to try and help people out, without having a business model behind it and that was the famous entrepreneur profiles. Don’t wait to have a plan just get started.
2. When the idea gained traction we realized there was a way to actually turn it into an opportunity. After you realize what you’re passionate about, try to figure out a way to help more people. When you can help more people opportunities will come. I really believe that. A lot of the best opportunities that came to me without me going out looking for them. It was more because I was doing a lot to help people, and other people in companies recognized that, and they became attracted to that and wanted to work with me. We have been approached by a number of big companies that want to work with us because of all the great work we’re doing to help entrepreneurs. We didn’t actively go after it, it came to us because of what we’ve been doing.

Avil Beckford: What advice do you have for someone just starting out in your field?

Evan Carmichael: Some of the stuff we talked about already, obviously be passionate about what you are doing, try to be significant, start a service based business instead of a product based one. Just to expand on that a bit, a lot of people are attracted to product based businesses, or businesses that have a high cost. Product based businesses and business that have a high start-up cost are usually the ones with the high failure rate because they are too difficult to sustain. If you have a service based business then at the start you’re trading your time for money, but you do not have any costs, you can work out of your home, maybe you need business cards and a simple website but it’s a lot easier to get started.

On top of that, I would also add to try and build your business around the customer, so don’t sit at home and think, “Here is a great idea. I think it’s going to make me a lot of money.” Start talking to customers and have them tell you what a great idea it is. Find out what their problems are and offer to build a solution that they’ll pay for and you start building your business around your customers.

With my software company, my first one, I made a lot of mistakes on that front where we spent a lot of time thinking amongst ourselves what would be great features to add in, and the one that actually took the most amount of our development time our customers didn’t care about it. That’s because we didn’t ask them and didn’t build our business around them. So if you’re starting a new company you may not be able to afford spending all that time and energy that could be wasted so start talking to your customers or potential customers and figure out how you can help them and build a service based business around them.

That would be my top advice for entrepreneurs who are just starting out!

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Evan Carmichael:

1. My favourite entrepreneur who I’d like to meet is Amadeo Giannini who is the founder Bank of America. Most people don’t think of banks as being very entrepreneurial but he was a friend of the little guy. I would just want to sit and hear his story. I don’t know if I have a specific question that I would ask him, but I liked how he really cared for his customers, and did as much as he could to help them, and fought for the little guy, and believed in entrepreneurs. That’s something that I can relate well to. I try to help out as much as I can and be a friend as much as I can. Obviously I have limited time and resources, but he is someone who really inspired me and I really enjoy his story thoroughly.
2. Other people who I have looked up to for other things – Donald Trump is great for thinking big, I might ask him about thinking big. We’re a media company so I might look at other media companies and try to emulate them – so Ted Turner from CNN, or Martha Stewart – people who have media, if it’s TV, magazines, those are companies and entrepreneurs I might ask specific questions about the media industry.
3. Anthony Robbins is another entrepreneur we profiled who has a lot of motivational and inspirational messages – tapping into your passion and taking your business to the next level, which is a message that applies to every business owner.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Evan Carmichael: My favourite book is Tim Ferriss’ The 4-Hour Workweek  and that came right at the time when I was trying to plan my schedule with my family life and my work life and trying to make it all work together. There are a lot of messages in there about outsourcing and time management that I found really useful. That really helped me. Another one is Think and Grow Rich by Napoleon Hill and that includes the concept of Master Mind Groups which I believe in and it is basically getting entrepreneurs together once a month and we talk about our ideas and try to help each other grow our businesses.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Evan Carmichael:  I would be creating content that I think would be really helpful for entrepreneurs, and that ties in to what I’m really passionate about. Sometimes I can get lost in the content that I’m creating, and you know you’re doing the right thing when you can spend hours on something, be fulfilled and know that it’s going to be something that will really help people. Sometimes even now with my business I feel that there is a lot of stuff going on and I might not have days or weeks to set aside to make a great piece of content to then help a lot of people with, but if I had two years on a deserted island I could probably come up with that, as long as I had a computer to help me out.

Avil Beckford: What excites you about life?

Evan Carmichael: A lot of things! If you’re talking about life in general, I’m excited about my son and seeing him develop and grow every day. I’m excited about my wife and the life we have, travel plans, the home we’re building – all that stuff is very exciting.

On the business side I’m excited to be helping entrepreneurs creating useful materials that I know will help them grow their business and get them to where they want to be. I’m excited that what we’re doing is meaningful and not just about making money but about helping people. Business is much more than about profitability it is something you can do to make you feel fulfilled. So all of that really excites me.

Avil Beckford: How do you nurture your soul?

Evan Carmichael: I think getting lost in what I do is very nourishing for me. So that can apply to different things at different points in my life. So if it’s about business, we created a business plan guide and I spent lots of time pouring a lot of energy into it and taking time off from other things to create this document that I know would be really helpful to people who go through it. Throughout that it was enriching and nourishing to think about all the people you’ll be able to help, and you know that it’s useful, valuable, helpful information.

When I’m spending a lot of time with my son and watching him grow and learn new things, that is really nourishing and exciting for me. I can get lost in salsa dancing, picking new songs from my DJ play list and I know that people are going to like it. All that stuff is nourishing and helpful for me. And I think a good way to think about it, at least for me, is the things that you can get lost in and the time seems to go, you don’t keep track, you don’t look at the clock and wonder when it’s going to end because you’re enjoying it so much, and hopefully that comes from both your business and personal life.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Evan Carmichael: I think it would be really useful for entrepreneurs to have the resources they need to grow their businesses, and I think in North America a lot of us have that. They don’t need a lot of money, a lot of start-up capital to get their businesses going. But access to the information to help you overcome  your worries, insecurities, beliefs that might have been put on you by friends and families, I think all that would be super helpful. So I think being able to help all the entrepreneurs in the world get that information and let them know that they can be doing more than what they’re doing now and can have a fulfilling life they can be proud of and have something they can pass on to future generations. I think that would be a big wish but something that would really excite me.

Avil Beckford: Complete the following, I am happy when…..

Evan Carmichael: I’m passionately lost in what I’m doing.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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The world mourns Steve Jobs, and what I liked about him best was his mind. Jobs knew that magic happened where technology intersected with the liberal arts and I think the key there is liberal arts. And I also think that the most successful leaders know that. The books that these leaders consume are not generally business books, they are books that make them think and business books seldom make anyone really think. They read books that have the ability to change lives.

In the New York Times article, “C.E.O. Libraries Reveal Keys to Success,” Harriet Rubin researched the topic and interviewed some of the most successful CEOs. Rubin writes,

“Serious leaders who are serious readers build personal libraries dedicated to how to think, not how to compete… Forget finding the business best-seller list in these libraries… Students of power should take note that C.E.O.’s are starting to collect books on climate change and global warming, not Al Gore’s tomes but books from the 15th century… Personal libraries have always been a biopsy of power. The empire-loving Elizabeth I surrounded herself with the Roman historians…”

Phil Knight the founder of Nike had an interest in Asian history, art and poetry. It’s reported that Steve Jobs had an interest in the work and poetry of William Blake. Dee Hock the founder of Visa, discovered what he needed in Omar Khayyam’s “Rubáiyát,” the Persian poem. And the article goes on and on and is worth the read.

When a successful leader steeps himself into the liberal arts, he does so because he has an insatiable curiosity. He wants to further his knowledge, and often finds answers to questions that he didn’t know he was looking for. The best leaders read because they want to, not because they think they have to, so the experience is enjoyable.

So what’s the point of all of this?

Sometimes you have to fill an information gap that you didn’t know that you had. And sometimes the payoff is in the future when you are able to connect what others deem to be “unconnectable”. But to be able to do that you have to invest the time in reading first. What liberal arts subject matter are you interested in? Start your reading there.

In How to Fill the Information Gap Part Two:

“Suzanne Collins who wrote The Hunger Games trilogy was first influenced by Greek myth. According to Wikipedia, “Collins says that the idea for The Hunger Games came from channel surfing on television. On one channel she observed people competing on a reality show and on another she saw footage of the Iraq War. The two blended together and the idea for the book was formed. The Greek myth of Theseus also served as inspiration for the book, with Collins describing Katniss as a futuristic Theseus.””

So you ask yourself, who is Theseus, and how would I recognize the Greek story in today’s The Hunger Games?

Theseus was the mythical founder-king of Athens, son of Aethra and King Aegeus of Athens. For his safety, while he was growing up, Aethra pretended that Poseidon and not Aegeus was Theseus’ father, so that the boy would not be killed before he could ascend to his father’s throne.

There was an Olympic game, and every ninth year, King Aegeus had to send seven boys and seven girls from Athens to be devoured by the Cretan Minotaur – a monster that was half bull, half man – which Mino’s kept in a labyrinth. One year, Theseus was chosen (because the people of Athens were upset with Aegeus) as one of the seven boys to be eaten by the Cretan Minotaur. Theseus was very strong, but he prayed to Goddess Aphrodite for assistance. Aphrodite answered, and asked her son Eros to make Ariadne, Minos’ daughter fall in love with Theseus.

Ariadne fell in love with Theseus and agreed to help him if he would marry her. He agreed and she told him that if a golden ball of thread, which she possessed, is tied to the labyrinth door, it would roll itself to the middle of the labyrinth, which is where the Minotaur lived. Ariadne told Theseus that for every 24 hours, the Minotaur slept for only one hour and did so starting at midnight. She tied the thread to the labyrinth door, and Theseus ran his hand along the magic thread and when he got to the centre of the labyrinth he killed the monster shortly after midnight.

For those who have read The Hunger Games you can see the parallels between the book and the Greek myth. Collins would not have been able to blend the news stories with the story of Theseus to create The Hunger Games had she not known the story of Theseus.

We all have gaps in information, and many times we are not even aware of the information gaps. There is no real way around information gaps because we CANNOT read all of the information that is available. But we can create a dent, even if it’s a small one, by taking an interest in the liberal arts and start there. Amazing things CAN and DO happen at the intersection of the LIBERAL ARTS and BLANK. For Steve Jobs, his BLANK was technology, what’s your?

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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How to Master a Subject
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How to Fill the Information Gap Part Two

Liberal Arts Changing Business Management

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About seven years ago I read The War of Art: Break Through the Blocks & Win Your Inner Creative Battles by Steven Pressfield and felt that it was a seminal piece of work so I recommended it to several people. Fast forward to a few months ago, its sequel Do the Work was released by Seth Godin’s Domino Project in collaboration with Amazon. I got a complimentary ebook version of Do the Work through the generous sponsorship of General Electric.

So what prevents us from getting our work done, getting our goals accomplished? Is it, not having money? Not doing enough research? Not having enough time? Not having enough experience? Is it because no one has ever successfully done this before?

No, it isn’t any of those things! It’s resistance.

According to Pressfield, resistance is a “Repelling force. It’s negative. Its aim is to shove us away, distract us, prevent us from doing our work… Resistance will tell you anything to keep you from doing your work. It will perjure, fabricate, falsify; seduce bully cajole…”

In Do the Work, Pressfield suggests that we remain stupid. Ignorance is bliss. Some of the greatest feats have been accomplished because people had no idea what they were up against and how arduous the tasks they were trying to accomplish really were. He cited Charles Lindberg, Steve Jobs and Winston Churchill as examples – three men who have incredible accomplishments under their belts. They had no idea just how difficult what they were trying to do would be and they were arrogant enough to believe that they could accomplish their goals. And that’s why they were successful. Once they committed to action, nothing could stop them.

Anyone can be bold and accomplish great things, but they have to be stupid, stubborn, passionate, and have blind faith. They have to believe the unbelievable. People who have had the greatest accomplishments in life have crashed and came head-to-head with the brick wall at various times. But they viewed the brick wall as a challenge, a problem to solve, and they worked through it. They faced the dragon, and they slew the beast.

To get any project started, ask yourself, “What is this project about?” When you are crystal clear about what your project is about, you will know what the end point is. If you know the end point then you will know which steps you have to take to get there. If you are not clear about the steps, work your way backwards from the last step to the first.

Steven Pressfield’s Seven Principles of Resistance

1. Principle One: There is an enemy working against us so the trick is to recognize it.
2. Principle Two: The enemy is implacable.
3. Principle Three: The enemy is inside you.
4. Principle Four: The enemy is inside you, but it is not you.
5. Principle Five: The “real you” must duel the “resistant you”.
6. Principle Six: Resistance arises second.
7. Principle Seven: The opposite of resistance is assistance.

When you hit resistance there are two tests, two questions to answer, and your response will determine whether or not you are committed to move through the resistance.

Resistance Two Tests

1. How badly do you want it? (You have to be totally committed)
2. Why do you want it? (Because you have no choice, you absolutely have to do it, or because it’s fun for you)

We all face resistance in our lives every day, but we may not realize that it’s resistance. Do the Work provides many examples to help you recognize resistance and what to do about it. I read Do the Work twice, because there is so much information packed in it, and the best thing is you can read it in an hour. I also liked Do the Work because of the examples it includes. I recommend Do the Work.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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Four Seasons: The Story of a Business Philosophy by Isadore Sharp, Founder, Chairman and CEO is an autobiography which weaves in the story of the renowned five-star Four Seasons Hotel chain. Isadore Sharp started out as a builder and ended up as a global five-star hotel management magnate.

Cover via Amazon

The Four Seasons created a brand name built on delivering impeccable quality and service, and did so by creating the culture within the company to make it possible while building a brand recognized globally during the process. Their business model is based on those four pillars: quality, service, culture and brand. By following the Golden Rule, which is to treat others as you would like to be treated, the company pust employees first, including frontline workers, knowing that they would take care of the clientele. The company lived the talk. Employees were given the authority and flexibility to make decisions that took care of the customers.

Like the most successful brands and companies that were built to last, Isadore Sharp looked to other companies that were best in class to identify products and services that could be transported to his organization. He looked to other industries and countries for best practices. And he paid attention to the details; the devil is always in the details. He introduced concierge service, an idea he borrowed from a European company. He tested the service first in Washington DC, and it was so popular that he introduced the it in other hotels. Shortly thereafter competitors followed suit.

In 1968, after his wife Rosalie returned from a spa she remarked that spa food tasted better so Isadore investigated to find out what guests eating trends were, and what his competitors were doing.

Also after a brief vacation with Rosalie at Canyon Ranch in Arizona, a premier resort with spa and fitness, he asked two vice presidents overseeing six hotel projects at the time to investigate the feasibility of including spas. Being the first to introduce fitness centers in hotels, the vice presidents reported that the spa would make a good adjunct to fitness.

Over the years, the Four Seasons had many firsts in the industry: bathrobes, shampoo, non-smoking floors, hair dryers, make-up mirrors, healthy cuisine and so on. When he copied what was done in other industries and countries, he made substantial improvements.

Four Seasons: The Story of a Business Philosophy is divided into four Parts:

Part I: The Immigrant’s Son

Part II: Starting at the Top

Part III: Community and Culture

Part IV: A Fresh Approach

Part V: Worldwide Excellence

Part VI: In a League of our Own

Part VII: Staying Ahead

And each part includes several chapters that chronicle the journey of Isadore Sharp and those he interacted and worked with as he built a global brand. Sharp provides many examples to demonstrate what his team did and how they did it. He candidly talks about his successes and setbacks. He complemented the skills he lacked by hiring the appropriate people. And he allowed people to do their work by trusting and respecting them.

The organization expanded primarily through joint ventures, which were created by building enduring relationships based on mutual advantage and trust. The company had established such a reputation that deals were constantly presented, which facilitated the rapid expansion of the organization into difficult to penetrate regions. He includes the process of the expansion for many of the regions, the problems the company faced, how they worked through them and the end results.

To become a global brand in the hospitality industry, there are many things which the Four Seasons did a few of which are included below.

Things That Make the Four Seasons Unique

1. Hire local talent and promote from within.
2. Each hotel is unique and captures the nuances of the area it is located in.
3. Each hotel is better in every way than the last.
4. Have very unique spas.
5. Hire the very best chefs for a world-class dining experience.
6. Sign long-term management contracts for impeccable service and business model continuity.
7. Hire for personality and train for technical skills.
8. People come before profits.
9. Leaders and innovators.
10. The brand presells the hotel, so potential joint venture partners are constantly pitching opportunities.

Five Great Ideas

1. Do not make judgments and decisions in a vacuum, also look at how they will impact others
2. Continuous minor improvements when added up over time ultimately lead to major changes.
3. Challenges and setbacks are often disguised opportunities.
4. Delivering true value to customers lead to profits.
5. Be flexible, make decisions quickly and seize opportunities as they arise.

In Four Seasons: The Story of Business Philosophy by Isadore Sharp there are countless examples that are duplicable for those wanting to excel through quality and service. To begin the journey, ask yourself the following two questions.

1. What would the customers consider important?
2. What will the customers recognize as value?

While reading Four Seasons: The Story of a Business Philosophy, I noticed distinct similarities between it and The Nordstrom Way to Customer Service Excellence. The similarities make perfect sense since both companies compete on quality and service in their respective industries. For those interested in quality, service and entrepreneurship, below are some previous posts for your perusal.

Additional Reading

Review: The Nordstrom Way to Customer Service Excellence

Innovate The Steve Jobs Way

How to Build a Business by Doing These 10 Things

Review of How to Build an Empire on an Orange Crate by Honest Ed Mirvish

I recommend Four Seasons: The Story of a Business Philosophy by Isadore Sharp because there are many ideas that you can use. And Steve Jobs from Apple introduced Concierge Service at the Apple Store based on the Four Seasons’ Concierge Service.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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