The Invisible Mentor

Posts Tagged ‘reverse problem solving’

Do you have a difficult problem that you are trying to solve? A systematic approach to problem solving will make your task that much simpler. Below is a process to assist you, follow the steps in How to Read to Solve a Problem and record the information in the problem solver template. Read the blog posts How to Problem Solve and Reverse Problem Solving: When You Must Have a Certain Outcome for additional information. Information from this post was extracted from the Invisible Mentor Toolkit which I developed to assist you in acquiring information and knowledge from a distance.

How to Read to Solve a Problem

1. Describe a problem that you are having in your organization simply, clearly and not too broadly or narrowly.
2. Uncover the facts surrounding the problem
3. What are the underlying causes of the problem?
   1. Are the underlying causes internal or external to the organization?
   2. Are the underlying causes solvable?
4. Look at problems in many different ways, and find new perspectives that no one else has taken
5. On a blank sheet of paper do a brain dump for 15 minutes, writing down as many answers and solutions to the problem. If necessary, go back to Step 1 and redefine the problem
6. Compile a bibliography of books that could potentially help to resolve the problem?
   1. Ask colleagues for book recommendations
   2. Ask subject matter experts for recommendations
   3. Check the bibliography of scholarly journals and books on the topic
   4. Search the catalogues, or ask a librarian at a good reference library to find titles
7. Spend half a day at the library inspecting[1] the books listed in the compiled bibliography to:
   1. Whittle down the number of titles on the list
   2. Get a cursory understanding of the topic/situation
   3. Determine which  books say anything important about the topic of interest
8. With a cursory understanding of the subject:
   1. Develop questions you are trying to answer or issues to resolve
   2. Clarify the information that you are seeking. Distinguish between ‘must know’ and ‘nice to know’
   3. Write down the elements of what you require
   4. How will you know when you have found the answers?
9. Inspect the books identified as relevant to solving the problem
   1. Find the most relevant passages and record page numbers
   2. Record the answers to the questions by authors (Refer to the Problem Solver Template)
10. Read and analyze all the information gathered
    1. Distill the information germane to the problem
    2. Compare and contrast the answers to each question
    3. Reorganize the information in many ways. Combine, and recombine, ideas, and thoughts into different combinations no matter how incongruent or unusual
    4. Draw conclusions and identify possible solutions (Do not limit yourself to what has been done before but be open to new and better alternative solutions)
    5. Which option best serves the organization?
    6. Is the option consistent with the mission, goals and objectives of the organization
    7. Select the best option
11. Implement the solution
12. Evaluate the solution
13. If the solution does not work, repeat Step 10 c through to 10 d

[1] Refer to How To Read A Book: The Classic Guide to Intelligent Reading to find out how to quickly inspect a book.

The Problem Solver Template

Title of Book/Name of Author

Why is Author Qualified to Answer?

Question1

Answer 1/Page Found

Question2

Answer 2/Page Found

Question 3

Answer 3/Page Found

Question 4

Answer 4/Page Found

Question 5

Answer 5/Page Found

Let me know what you think about the questions. It is my vow to assist you on your professional development journey. If there are additional ways that I may be of service please let me know.

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Related Resources

Inspirer, Reflector, Innovator or Influencer, Which One Are You?

What Type of Problem Solver Are You?

The Importance of Problem-Solving by Ken Watanabe

Do you know how to solve your own problems? You have been asked by the new management team to look at the feasibility of re-introducing a product, which failed five years ago, what steps do you take before you report back to them in two months?

I am experimenting with the way I present information, so I am posting a previous post but in a different format. Please let me know which format you prefer. How can you use the information in the presentation to solve the challenge outlined above? Are the steps given, detailed enough for you to follow them?

Now let’s re-frame the problem slightly, the management team has asked you to re-introduce a product, which failed five years ago. You have been given six months to launch the product. Using the Reverse Problem Solving Technique, how do you proceed? Let’s keep the conversation going, what are your thoughts?

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How to Read to Problem Solve