Expert Interviewer

Avil Beckford is founder of Ambeck Enterprise, The Invisible Mentor and Readers are Leaders. I am an expert interviewer, writer, researcher and the published author of Tales of People Who Get It and its companion workbook, Journey to Getting It. I founded The Invisible Mentor, a non-traditional mentoring program where professionals learn from, and are mentored by the experiences of others, in the form of expert interviews with highly successful people, wisdom of life profiles of very wise people who lived before us, and SummaReviews which are hybrid book summaries and book reviews.
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Posts Tagged ‘Life lessons’

Mentor Yourself With Nathon Gunn, CEO, Social Game Universe Part II


Interviewee Name: Nathon Gunn, CEO

Company Name: Social Game Universe

Website: http://www.socialgameuniverse.com 

OMDC Digital Dialogue 22 of 24: Visioning the Digital Future

If you cannot view this YouTube video, please click here.

Avil Beckford: Tell me a little bit about yourself.

Nathon Gunn: I am the CEO of a company called Social Game Universe and I also started another company called Bitcasters, which is still going. I’m an entrepreneur, and an innovator and I’m very passionate about creating new things. I work in new media and technology.

Image representing Social Game Universe as dep...

Image via CrunchBase

Avil Beckford: How do you integrate your personal and professional life?

Nathon Gunn: I work with a lot of my friends and sometimes that’s a good thing and sometimes a bad thing but I certainly do socialize. I work with the people I love, and often these are the same folks I’m friends with. In that way my life is integrated. I try to have a balance, try to make sure I have time away from the office, but I also do enjoy, on a personal level, all the travel that work brings for me, so I often try to make work go in the direction of the personal side of my life. I will go to New York to do business because I like being in New York and seeing my friends there, so I do integrate in those ways. But I also try to keep some healthy distance because you can’t be at work all the time. 

Avil Beckford: When you have some down time, how do you spend it? 

Nathon Gunn: You mean not at Birmingham? (he laughs). I’m not usually at Birmingham. I like to go to the movies because it’s kind of a nice way to relax. My best friend Duane and I play tennis, my friend Ian and I play tennis as well. I love going to the island here in Toronto and get away from the city a little bit, and occasionally I play computer games though making computer games sometimes you don’t want to play them after you get off work.

Avil Beckford: What are five life lessons that you have learned so far?

Nathon Gunn: I’m no guru so I guess I’ll just be parroting what other people have said because clichés are clichés for a reason.

  1. You have to just do it to quote Nike. It’s the same thing I said about radical self-reliance, put one foot in front of the other or the old adage, every journey of 1,000 miles begins with a single step.
  2. Then you have to stick to it, putting one foot in front of the other doesn’t complete the journey, putting many feet in front of the other does complete the journey.
  3. The journey is never really over. If you don’t enjoy the process then you’re doing the wrong thing. If you’re living for the destination then I know these are clichés but they are really true. I have noticed a whole year or months and months go by, and said to myself, “What was I doing?” and I said, “I was working on this thing to get to here.” And I realized that here never arrived, and it’s really killed me how I wasted three months, and in one case a year doing something that in the end I didn’t care about.
  4. Happiness is an important part of everything. I read about happiness, I think in the Harvard Business Review, that there were a few key aspects to happiness. You have to feel like you’re making progress at something that’s a challenge and meaningful to you. Those things have to all go hand-in-hand because if you’re not making progress, and its’ challenging and meaningful, that doesn’t do it and if you are making progress but it’s not challenging, even though it’s meaningful then that isn’t good, and if it’s not meaningful, and you’re making progress, even though it’s challenging then that doesn’t do it. So there has to be all those things and I try to focus myself on that.
  5. Remember that at the end of the day, all the work stuff is secondary to making sure that you leave the world a better place, and that you have friends that you can say at the end of the day that their lives are better because you were there.

Avil Beckford: What process do you use to generate great ideas?

Nathon Gunn: I steal them!  Maybe that’s one of the few times you hear people say something like that but it’s an honest part of creating ideas. I don’t think many things come from absolutely nowhere. I think you have to be an absorber of great ideas to put things together in new ways. I work with a big team of creative, brilliant people so we get together as a group and generate great ideas together. We bounce ideas off each other. Moses Znaimer, my old boss, used to sign his name to various TV shows that he did, and that’s fine, but along with those signatures was a long list of credits for the other people who worked on those products. When you watch the end of a TV show you see those names and it’s a collaborative process. I think it’s a big part of generating great ideas, since you’ve asked, I have to tell you one of the funniest ways that I’ve generated great ideas – when we have creative brainstorming sessions, I notice I will hear a really good idea from somebody and I would repeat it back to the person I heard it from, and they will laugh and say, “You misheard me totally, that’s not the idea? It’s this other idea.” And often enough, the idea I misheard is a really good idea so sometimes bad hearing helps us to generate great ideas.

Avil Beckford: What’s your favourite quotation and why?

Nathon Gunn: “Do not squander time for that is the stuff life is made of,” Benjamin Franklin, or “I conceive that the great part of the miseries of mankind are brought upon them by false estimates they have made of the value of things,” Benjamin Franklin.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Nathon Gunn: My definition of success is accomplishing our goals and we choose what our goals are. I have chosen goals that have to do with innovating and creating new products that hopefully will be delightful to people, but also make a difference and be positive in the world. I select those goals based on what is realistic, what’s going to be unique, not just copying other people but how we can take things a step further, but not reach so far that we automatically fail.

Some of those decisions in terms of choosing the goals and aiming for and working on them, is the formula for success. But if there is one thing that I have found, is the big part for the formula for success because you can pick the wrong goal, have the timing wrong, you can make mistakes along the way, and none of those have to necessarily fail if you persist, if you don’t give up. If you keep refactoring what you learn, and keep reapplying it to what you’re trying to do, and sometimes adjusting what you’re trying to do, that’s the formula for success.

Avil Beckford: What are the steps you took to succeed in your field?

Nathon Gunn: I made a point of working with the best people I could find. I made a point of conceptualizing the most interesting projects that I could imagine that were realistic opportunities that would be in demand by the customers and the audience. And I used those conceptual ideas for really exciting and interesting products to inspire the best people I could find, and then together we went and found support, and opened doors to the kinds of partners who we wanted to work with. I would say it requires reading about things, it requires meeting people to make sure you have access to talent requires understanding your industry, know which doors you want to open, and which people you need to talk to. It requires learning how to talk to those people, in their language, about the things that you want to do, and then it just requires work and persistence, – not to beat a dead horse – but that’s been my formula, and it seems to work.

Avil Beckford: What advice do you have for someone just starting out in your field?

Nathon Gunn: There are a lot of tactical things I talked about in the question above, but none of it would be possible if I wasn’t passionate about what I was doing. I’ve really been excited about the ideas in my head, the people around me, now I’ve designed it so that the people around me are exciting, and I’ve tried to focus my thoughts on exciting things. I’ve tried to find people and partners to work with who are exciting and interesting to me. But if I were to give a piece of advice that could work for anybody, I think it has to be that old saying that you have to love what you do. Because everything will follow from there if you love it, something will wake you up in the morning and ask you what you will do next and you will find an answer, if something wakes you up in the morning and says, I want to do this. And it has to come from inside you, so if you don’t have it you have to look for that. Before you can study the mechanical parts of making it work you have to find the fuel and the fire inside that going to make the mechanical parts do their job.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Nathon Gunn:

Nelson Mandela is an incredible human being. I’ve always wanted to meet him and in fact I wrote a letter to his elders’ organization and was asked to do some work, but we haven’t had the right opportunity, but that would be one of the great heroes for me. There are obvious ones, people who have character and strength – Winston Churchill would be a fascinating guy to meet. He was a man who had his mistakes and foibles and maybe wouldn’t have been a great leader without the challenges at the time, but it was phenomenal. Gandhi of course – those are big names that anybody could easily cite but of course they are big names because they have done incredible things. I would of course be delighted to meet them. In terms of living people, I have met Richard Branson but we didn’t get to chat. He is a fascinating character because he did things through creative pursuit, passions but turned them into businesses and he’s also had a flair for making a big name for himself without coming across as a pompous jerk so I’ve always admired his ability to generate publicity for his companies without looking like a pompous jerk.

The fifth person should stand for all the people who I meet every day, to say that they are all famous isn’t fair. I think sometimes you meet a hero in a book shop. I was looking at antique furniture, I met the woman running the store, and she started telling me a story about how she escaped Berlin when she was a little girl. Moses Znaimer told me a story when I went into his office and said hey, “look at this photo of you and Jack Nicholson, what was it like to meet him?” And Moses said, “Well it wasn’t as interesting as the conversation that I had with the woman who has been working in my garden.” It turns out that she had escaped from Eastern Europe as well so we compared notes on that. And I had to say that’s an interesting point he made to me, so I’ll share that point. There are people who you cross paths with every day and they are heroes in their own way and that’s important.

It would be interesting to meet my grandparents. I had a grandfather who worked on the railroad and a grandmother who died before I could meet her, a great grandmother who died from leukemia, all of whom I’ve heard stories, who lived through such incredible times. They had such an impact on my parents, wouldn’t it be amazing to know them?

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Nathon Gunn: It was Daniel Goleman’s Emotional Intelligence. He wasn’t a doctor but he spoke to many doctors who had been studying the idea of emotional intelligence. Many people will be taking this for granted at this stage in history because his book had such a big impact and changed so many people’s views about what smart really is. But before that book came out, the further back you go, generally the accepted view on intelligence was that it’s analytical skills, can you do the math, can you remember the answer to this question? I had a number of people around me in my life who had high IQ. They had numerous degrees, and they worked from 5 am in the morning to 5 at night, and to be very honest it kind of intimidated me. I thought, “God I’m not that smart, will I ever want to get up at 5 am and do what these people do?” I sure like sleeping in.

The first time I was exposed to that book was in the form of an article in Harvard Business Review and it was emotional intelligence applied to leadership, and it talked about the qualities of a good leader. And the qualities that were cited were things like empathy for people, the ability to understand the people you work with is a quality that makes you a good leader. You look at Warren Bennis and other books on leadership, and look at some of the older stuff and you see things important to be the head of General Motors, the head of General Electric, but really inspired leaders have empathy. Other qualities in the list include ability to be self-deprecating and look at your own self and laugh.

These were things I couldn’t believe were including in a list for a leader. I thought being a leader and being smart meant you could do the math puzzles, you could boss people around, you could get up at five in the morning, and you never showed any weakness, so that book changed my view of what being a good leader really meant, and what being a success in business really meant. And I have quoted that book many times to friends. I’ve had friends say, “I’m not smart,” and these are some of the smartest people I know. For people who are not familiar with the concept of emotional intelligence should take a look at it because it goes to the qualities that you need to have to make the brain do the things it needs to do to succeed in life.

They had one study in the book where they looked at all the smart people who worked at Bell Labs where PhD and Nobel Laureates worked and they found the guys who did very well were the one who walked around and talked to other guys. Because instead of sitting at their desks working on a puzzle for a month, they might find out it had already been solved just down the hall. So some of those social and emotional skills are part of intelligence and that book changed my life by showing me that.

[See article Read Study science and math to get ahead in the future of work, right? Gigaom.com]

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Nathon Gunn:

Two Years

I could build a boat out of the book and try to leave, books wouldn’t float, darn it. I think the thing that is most interesting to me about being on a deserted island for two years is the idea that for once I do not have to do some of the things that I do here in Toronto, so I would want to meditate, a lot. I wouldn’t have a lot of choice, would I? I would start by saying I would want to think deeply about things that I just don’t have time to think about. When my life is spent trying to accomplish goals, and move fast from thing to thing, the thing I don’t get to do enough of is to actually read philosophical books that deal with really deep issues and spend time meditating on it.

My first answer was going to be that I would bring all sorts of gadgets and digital goodies in my suitcase so I could keep inventing things, but maybe the best thing about being on your island, is I could stop inventing things and start meditating on things.

I would probably go stir crazy at some point and start trying to invent things with whatever else I had, but that’s about it.

Five Books

The five books would be nothing about accomplishing things. There would be a book on physics, literature, philosophy, politics and humanities. So books with big ideas that you can put in your head and let them jumble around.

Movie and Music CD

I love movies, you have taken all my fun away! I don’t think I could pick just one movie, I love so many movies. I would bring a movie that a friend had made because I have a number of friends who are film makers. I would bring one of their films so I could think about the process of creativity, and the process of my friends being artists, and participate in their art. And if it was only one music CD, I would burn it myself with mp3 so that I could fit 600 songs on there and it would be a mix of everything.

Avil Beckford: What excites you about life?

Nathon Gunn: I love life and I get excited everyday by new things. I love to discover new things. I’m addicted to new experiences and I like to travel and discover new things and I can do that inn my work. I like meeting new people and I like discovering new interactions with people and new things about myself through all of that.

In general, I like the wild, creative, exciting adventure that is life everyday when you go out and try new things.

Avil Beckford: How do you nurture your soul?

Nathon Gunn: I spend time with good friends, and on my own, and I think about the ways I can try to improve and the mistakes I’ve made and the ways I can correct them. I try to remind myself to think about other people, and put their needs and thoughts ahead of mine and then go back at life with that in mind. But I think I nurture my souls largely around people who I admire who have qualities that inspire me.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Nathon Gunn: I’ve been very lucky to have support from mentors, and the world, so I can’t say I haven’t had it, but the hardest things in life have been when the support has been inconsistent or when I couldn’t find the support to make progress through the difficult challenges. If the genie could give me one reasonable thing, it would be consistency and stability and support that you can always count on, that’s always there. I know a lot of people think that’s a bunch of money, but I think it takes different forms at different times so I would ask the genie in a very vague way so that I could have money one time, friends another, and just a nice place to sleep at night.

Avil Beckford: Complete the following, I am happy when…..

Nathon Gunn: I’m making progress in something I care about that is a challenge, especially when I’m doing it with friends.

Please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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Video Credit: OMDC Digital Dialogue 22 of 24: Visioning the Digital Future Uploaded by  on Aug 3, 2010

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Mentor Yourself: Interview With Maggie Berry, Women in Technology Part II


Invisible Mentor: Maggie Berry

Company Name: Women in Technology

Websitehttp://www.womenintechnology.co.uk/ 

Avil Beckford: Tell me a little bit about yourself.

Maggie Berry: I run an organization called Women in Technology based inLondon and our strategic aim is to increase the number of women who are working and achieving in the UK’s technology profession.

Avil Beckford: How do you integrate your personal and professional life?

Maggie Berry: I keep them quite separate. I spend a lot of time on work, but I keep my connections separate. But some of the ladies I’ve met, and have grown to know over the last few years are beginning to become more like friends, and it’s just a fantastic feeling. 

Avil Beckford: When you have some down time, how do you spend it? 

Maggie Berry: With my boyfriend, with my friends, with my family. I like traveling, going away at weekends and I like history. I read the BBC History Magazine and I love it. I read it cover to cover every month. I read a lot of historical novels – I like imagining how we lived, understanding all the things that got us to where we are now in society.

Avil Beckford: What are five life lessons that you have learned so far?

Maggie Berry:

  1. Network, network, network.
  2. Have a mentor.
  3. When offered a job, negotiate the salary. Men negotiate and I don’t believe that it comes as naturally to women.
  4. Life is short and time runs away with you so make time for friends and family.
  5. You spend a lot of time at work so you have to do work that you enjoy and that gives you satisfaction. If the role you’re in doesn’t offer enough scope for that, get involved in other things – volunteer on committees and charities and find satisfaction from other things if your job isn’t able to offer that. Not every job can give you satisfaction on a day-to-day basis but there are other ways to get a sense of getting involved and giving back.

Avil Beckford: What process do you use to generate great ideas?

Maggie Berry: I get ideas from everything that comes at me. I read a lot and if I see things that look good, I wonder how we might be able to replicate them. I share ideas, get ideas from the team, from other activities that are going on all over the place and I jot them down and email them to myself and then we work out how we might be able to develop them into something – something more concrete.

Avil Beckford: What’s your favourite quotation and why?

Maggie Berry: One I hear a lot that I like is Madeline Albright’s quote that “there is a special place in hell reserved for women who don’t help other women.”

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Maggie Berry: Success is different for everyone. There is so much discussion now about increasing the number of women on boards and in senior roles, which is brilliant but the fact is, only a very small percentage of anyone (men and women) are going to reach board level because there just aren’t that many board level positions available generally. So I believe that we need to make sure we’re providing for the women who are working at all levels – we need to provide resources and support for everyone because success is different for everyone.

For me personally, success is taking pride in the brand we have developed at Women in Technology and the activities that we deliver and making sure that everything that we do is of really good quality. So when people come along to our events, even if they’re free, it’s important to give great value to them.

Avil Beckford: What are the steps you took to succeed in your field?

Maggie Berry: I have worked for the same organization since 2000 – it’s a really great firm and when they offered me the Women in Technology project, I grabbed that opportunity with both hands. I also always try to approach work as positively as possible to make sure that I get as much from it personally as the business gets from it. I acted on the opportunity to manage Women in Technology – a few years ago when this was quite young, this was a huge opportunity and I still think this is a huge opportunity. We still have so much more to do and I’m looking forward to that because it’s exciting!

Avil Beckford: What advice do you have for someone just starting out in your field?

Maggie Berry: Accept that there is a lot to learn all of the time. There are people sitting around you who will have a lot of skills and experience that you can learn from. Get involved so, for example, if you work in a large organization and they’ve got a women’s network, get involved, check it out, see if it will work for you. If you get the opportunity to move forward with different projects, be nominated for an award or speak at an event, don’t play things down, go for it and take advantage of all the opportunities that come up.

And remember that the career you’re in at 21, won’t necessarily be the job that you’re doing when you are 31 or 41. We have accept that we’re probably going to be working until our mid to late sixties so I potentially have another 30 years to work, and I can do loads of things during that time. So just remember that none of the decisions that you make are binding and everything can be changed.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Maggie Berry:

  1. Queen Elizabeth I: I would like to get an understanding of how she operated in that very male Tudor environment and how it was to be one of the first female leaders whose reign lasted a very long time. We’d had a female queen before her but Elizabeth had an amazing reign and I would like to know what her tips for success were.
  2. Marie Antoinette: From her childhood inAustria to coming into the French court and just what it must have been like to have lived atVersailles. What was her life really like? I’d be interested to know if she had any insight into what was coming with the French Revolution.
  3. Mary Queen of Scots: I’d love to know what she was thinking. She is an interesting character because she was going to be the Queen of France but then the Dauphin died unexpectedly and the whole life that she’d been groomed for changed and she was just a teenager.
  4. Catherine of Aragon: I would like to find out if she did actually consummate her relationship with Prince Arthur as that was the whole question that precipitated the creation of the Church of England and the breakup from the Catholic Church which was a huge schism in English society. I’m sure she wouldn’t tell me because she wouldn’t tell anyone but it would be amazing to know whether that happened or not because obviously it had a huge impact on British life.
  5. Queen Victoria:

I am interested in strong women in history. These women were doing amazing things. These women were famous during their time but there were also loads of other normal women doing amazing things as well.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Maggie Berry: I have read lots of historical novels because they are so interesting to me – it relates back to my love of history and understanding how we live. I loved Vanity Fair by William Makepeace Thackeray and I happened to read a very old copy of it which was about 100 years old. It was very small with very thin pages and I’d just moved to London and the book is set in London at the time of the Napoleonic War and here was me, in 21st centuryLondon, reading aboutLondon in 1815, and learning about all the things that happened on the streets where I was, and I absolutely devoured it. It was amazing and I really enjoyed it. I honestly don’t have one favourite book, but that would be among my Top 10.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million? 

Maggie Berry:

Five Books

  1. The Bible
  2. War and Peace (Oxford World’s Classics)
  3. In Search of Lost Time: Proust 6-pack (Proust Complete)
    (only because it’s one of the longest books written so that would take up some)
  4. Note book for writing in
  5. Scrap book that I can keep anything interesting in.

Film: My favourite film when I was young was Pretty in Pink with Molly Ringwald so I’d probably take that as I can’t think of anything else!

Pretty In Pink (1986) – Trailer

If you cannot view the video, click here.

Music CD: I’d probably choose something that’s rousing that I could play at full volume to give me a bit of a buzz.

How I’d Spend My Two Years: In my suitcase, I’d have a laptop, electricity generator and some thing that could give me access to WIFI and I’d spend the time looking up ‘stuff’ that’s interesting to me – so probably about the history of peoples all around the world.

Avil Beckford: What excites you about life?

Maggie Berry: All the possibilities, thinking about all the stuff that we don’t even know yet and meeting people.

Avil Beckford: How do you nurture your soul?

Maggie Berry: Friends and family, keeping grounded.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Maggie Berry: I’d like to remove war from the world. There are many wars between religions and I’d like religions to live happily together. We can have our own beliefs, one belief isn’t better than another, and consequently there’d be no “you don’t believe what I believe so I’m going to kill you”. The death and destruction of war is awful.

Avil Beckford: Complete the following, I am happy when…..

Maggie Berry: When I’m at home chilling out and relaxing. I’m happy when I’m at the end of an event that we delivered that was great. I’m happy when I’m with friends and family. And I’m happy when I’m beside the seaside.

Please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

Video Credit: Uploaded by  on Nov 6, 2010

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Mentor Yourself With Invisible Mentor Jeanne-Marie Robillard, Senior Account Executive, National Speakers Bureau, Part Two


Wisdom of Life: “Pick the right people to surround yourself with, it will set the bar, encourage and support you. However, if you choose the wrong people, they will bring you down a different path,” Invisible Mentor, Jeanne-Marie Robillard tells her 12-year old son.

Interviews for Mentoring: Key Lessons from Jeanne-Marie Robillard

  • Be grateful for what you have in life and count your blessings.
  • Prepare for your day the night before, to help to decrease stress the following day.
  • Network, network, then network some more, and never let little things such as shyness or “introvertedness” stop you. (Note to self)
  • Allow people to get to know the real you.
  • People rarely remember what you said to them, but they remember how you made them feel.
  • Give a new job sufficient time – at least two years – before you decide if the fit is right

Invisible Mentor: Jeanne-Marie Robillard, Senior Account Executive

Company Name: National Speakers Bureau/Global Speakers Agency

Website: http://www.nsb.com 

Avil Beckford: Tell me a little bit about yourself.

Jeanne-Marie Robillard: I am currently a senior account executive, which is an agent to public personalities and celebrities for their speaking engagements. I’ve been doing that for 11 years. Prior to that, I was an agent to the performing arts community – groups like the National Ballet, Canadian Opera Company, to helping place them into seated environments for audiences to enjoy.

Avil Beckford: How do you integrate your personal and professional life?

Jeanne-Marie Robillard: It’s not always easy, is it? It’s hard when people are passionate about their work and passionate about their family. I would say that I’m trying as best as I can to compartmentalize tasks, responsibilities, chores, commitments and obligations, so setting time aside to do specific tasks as opposed to running around doing too many things for too many people.

I try to put my phone away at home in the evenings and try not to look at it as often even when I’m tempted to. I log on to the computer and try to get an hour or two later in the evening. I get so much done preparing for the following day that I go into the next day feeling confident to start the day in a safe place if you will.

It’s a constant challenge, and it’s one of the top topics we get asked for speakers, is work-life balance and it will continue to be so as we improve technology.

 Avil Beckford: When you have some down time, how do you spend it? 

Jeanne-Marie Robillard: Entertaining absolutely! I love entertaining. I love to have people over. I love to cook. I love to shop for food. I love everything around food, going to the market etc. Planning a dinner party and setting the table, and picking which guests will love each other, another form of connections. As you can see, I apply that everywhere, and yes that would be my favourite thing and I’d like to record those times in a book as well.

Avil Beckford: What are five life lessons that you have learned so far?

Jeanne-Marie Robillard: It’s a little bit of what I’ve already said.

  1. Be honest.
  2. Approach life with intent, purpose and meaning.
  3. Even if you’re shy or introverted, try your very best to get out and about. Take someone with you if it’s hard. Having another person with you will be the best thing you ever did. They can brag about you, you can’t really brag about yourself because that comes off a little odd. They can pull you away from someone who may not be the person you need to speak to all night if you’re trying to network. They can also be a great support if you’re feeling a little nervous about the experience. So get out and meet as many people as you can. People do want to help each other – inherently it’s human nature. It’s like so many things in life, the more you do, the more you try, the more chances you have on landing on what’s more meaningful for you.

Avil Beckford: What process do you use to generate great ideas?

Jeanne-Marie Robillard: I believe we come to better decisions and better results when we do things in a group. Pulling a team together and brainstorming, sending a mass email out to those in your network who have a common experience with what you’re struggling with, reaching out for ideas and bringing those ideas together. I also use the Internet quite extensively and subscribe to many different chats and blogs.

Avil Beckford: What’s your favourite quotation and why?

Jeanne-Marie Robillard: That’s hard for me because I live a life that’s filled with quotations because of the people I represent. But if I had to choose one it would be, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” Maya Angelou, American Poet.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Jeanne-Marie Robillard: Success is when you’re truly happy doing what you’re doing. When you’re happy with your life, you’re proud of your life. Proud in a good way, that you’re contributing. Contributions to your community, your workplace, your family and your friends are essential to defining success. The formula for success is trying as many things as you can in life. It’s trial and error.

Avil Beckford: What are the steps you took to succeed in your field?

Jeanne-Marie Robillard:

  1. Asking a lot of questions to the right people, that means asking questions to a lot of people until you figure out the right people.
  2. Taking chances.
  3. Staying in a job and seeing it through for at least a good two-year period. I think that’s very important that full cycles be lived. A calendar year is a full cycle, rarely do we start in January so you are landing in the middle somewhere in that second year, so give it the time it deserves, unless it’s clearly for some interpersonal reasons. Give it the time it deserves and give yourself the chance you deserve.

Avil Beckford: What advice do you have for someone just starting out in your field?

Jeanne-Marie Robillard: I would give the same advice to someone just starting out. I would say, ask around, you can make an educated decision, but once you’ve made that commitment to something, commit to it and give it your best shot. And it also looks a lot better on a resume quite frankly.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Jeanne-Marie Robillard:

  1. Maya Angelou
  2. Oprah Winfrey
  3. Nelson Mandela
  4. Madam Michaëlle Jean (I represent her and have met her a handful of times but would love to get to know her better)

They are truly good people making a difference in the world, and I would tell them “Thanks!” I would thank them for their great contributions to bettering the world.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Jeanne-Marie Robillard:  One of our current speaker on the roster is Izzeldin Abuelaish who wrote I Shall Not Hate: A Gaza Doctor’s Journey. It’s a bestseller and an unbelievable book that I highly recommend to anybody and everybody.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Jeanne-Marie Robillard:

Five Books

  1. I Shall Not Hate: A Gaza Doctor’s Journey on the Road to Peace and Human Dignity
  2. The Five People You Meet in Heaven
  3. Maybe I’d like to learn more about the Bible.
  4. Ulysses
  5. Jane Eyre

One Movie and Music CD

Big Night for Big Night movie and Big Night: Original Motion Picture Soundtrack.

Big Night – Trailer

If you cannot view the movie trailer for Big Night click here.

How I Will Spend Two Years

I would spend the two years learning, reading all the classics if I could. I would like to learn more about classic literature, religion, and learn to meditate.

Avil Beckford: What excites you about life?

Jeanne-Marie Robillard: People, I love that everybody has a story. My current husband is an architect, and he laughs when I say that I love looking at office towers or high-rise office buildings, or condos. I think, “All those stories in there, that’s so cool.” So people for sure.

Avil Beckford: How do you nurture your soul?

Jeanne-Marie Robillard: By surrounding myself with positive people, and finding the time to be alone to refuel when I need that time. I go to bed quite early by most people’s standard. I try to head to bed by 9:30 pm on weeknights, and I read. So that’s how I nurture my soul.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Jeanne-Marie Robillard: To help the disadvantaged, to make less suffering in this world.

Avil Beckford: Complete the following, I am happy when…..

Jeanne-Marie Robillard: I’m helping others.

Please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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Video Credit: Uploaded by on Dec 2, 2010

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The Chief Mentoring Officer Interviews Annemie Ress, Senior HRD eBay & Global Engagement Lead at eBay, Part Two


Interviewee Name: Annemie Ress, Senior HRD eBay & Global Engagement Lead at eBay

Company Name: eBay EU

Website: http://www.ebay.com 

Avil Beckford: Tell me a little bit about yourself.

Image representing eBay as depicted in CrunchBase

Image via CrunchBase

Annemie Ress:  I’m South African by birth and grew up there. I studied law, worked in Switzerland for a short while and have been living in the United Kingdom for the past 13 years. For the past 13 years I have worked for Pepsi (for a short while because I worked for them in South Africa). I also worked on the trading floor for the International Petroleum Exchange and since then I have been working at eBay. I have had multiple careers at eBay.

I’m totally passionate about diversity, positive psychology, human rights and I just did the New York Marathon with my husband.

Avil Beckford: How do you integrate your personal and professional life?

Annemie Ress: I’m not going to lie to you, it’s very hard working for an American corporation, working in an environment that we work in now, I’m not great at integrating my personal and professional life. Although I say all these things, and the reason why now is so important to me as a concept, is I feel I’m always rushing. I started doing yoga with my husband a year ago, and hatha yoga has been fundamental in terms of transforming and just bringing a sense of calmness into my life. And again surrounding myself with diverse people. I make sure that I also read a very diverse range of material, and I constantly listen to diverse conversations, articles and podcasts so in that way I do fun things, but sometimes they are professional things that contribute to my work-life but I do them while I’m walking. Or I learn while I’m out exercising. I’m not great at it but that’s how I try to connect and keep both parts going. 

Avil Beckford: What are five life lessons that you have learned so far?

Annemie Ress:

  1. Don’t be afraid of the unknown.
  2. Surround yourself with people who are very different from you – people who you do not think you have anything in common with.
  3. Live in the now or try to live in the now.
  4. Have compassion.
  5. Realize that not everything is black and white. Grey is an interesting colour.

Avil Beckford: What process do you use to generate great ideas?

Annemie Ress: I don’t have a specific process. Most often when I’m not thinking is when ideas come to me. I will consciously try not to think about a challenge or a solution that I’m facing but switch to doing something creative or relaxing, and that’s when the best ideas come.

Avil Beckford: What’s your favourite quotation and why?

Annemie Ress: I don’t have one, there are so many and I think I’ll do an injustice by just choosing one. I’d say the one for today is “Honesty without compassion is cruelty.” I think the quote relates the concept that life is complex, and it’s not a set of rules by which we play – if you do A, B will happen. It really helps us to understand the full complexity of life.

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Annemie Ress: I think success is very personal and I don’t think there is a formula for success. I can be very self-help-like and say this is the formula for success so read the Seven Habits of Highly Effective People. I think for me success is all about being able to go to bed at night and go to sleep feeling that you’ve had a fulfilled day and contributed in a small way to making the world a better place and I know that sounds idealistic, but I really mean that. For me, failure would be going to bed at night and not being able to say, “I showed compassion to someone today,” or I did something that was hard to do, but I did it in a way that helped someone to do something that was really tough.

Avil Beckford: What are the steps you took to succeed in your field?

Annemie Ress: Relationships and sponsorships and being authentic. It’s about building meaningful relationships with key opinion makers and stakeholders at all levels in your organizations. It could be with the person who brings you your coffee in the mornings, if you work in that type of environment. Or it could be with the security guard who is at the entrance when you come in to work, or the president of the corporation. But it’s not just about the relationships it’s also about celebrating the uniqueness in the other person and really connecting with them authentically. In my environment that’s the one thing I’ve tried consistently to do because it builds trust, integrity and respect and that stands you well in both good and bad times.

Avil Beckford: What advice do you have for someone just starting out in your field?

Annemie Ress: Be brave and don’t think that you have to have a planned journey in life. Go a little bit with the flow and be open to what may come your way, and unexpected things will happen.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Annemie Ress:

  1. I’d like to meet some evil people because I want to really understand their minds, I think that would be interesting because I cannot understand how one can commit some really commit some horrendous things, whether it’s Stalin, Hitler. I would try to understand how their minds worked. One could say they’re delusional but who knows. I just don’t understand that level of evil. Out of the two I think I would choose Stalin because so much has been written about Hitler.
  2. I’d like to meet Mother Teresa because I know she’s had moments of doubts – I read that in a book recently – in her life and faith and I find that really interesting.
  3. I met Nelson Mandela briefly, but I would love to understand the compassion he could show after all those years in jail and the wisdom that he had.
  4. I would love to meet someone who lived in the Middle Ages – people who were suspicious of everything, and believed in witchcraft. I would find it fascinating interacting with them.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Annemie Ress: The Alchemist by Paulo Coelho and the Power of Now
by Eckhart Tolle. Both those books impacted me. I have read all of Paulo Coelho’s books and I loved all of them. I love how he combines mystery, religion, magic and life experiences, challenge and it started with The Alchemist, and that unlocked my interest in him as an author. I find it a powerful story that never dates. And for the Power of Now, back to my earlier comment that we have nothing now but the second, what’s passed is gone, and we can’t ever be sure of what happens next, so value every minute that you have.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

Annemie Ress: I have a Lisa Se Klavier CD of Afrikaans – which is my mother tongue – of folk music that is lovely poetry that I’d like to take with me. It’s about a girl who sits and plays the piano while the sun goes down in Cape Town. It’s absolutely beautiful. I love The Killing Fields as a movie and the books I would take:

  1. The Alchemist
  2. Power of Now
  3. Blank book that I could write in. I love writing poetry and I would love to write a story. I’m trying to so about all my memories from childhood. Everyone says that, but if I had two years on an island I’ll take the blank book and do it.
  4. I would like to take a Chinese language lesson book that teaches me how to speak Chinese.
  5. A children’s story, something that makes me really happy, whether it’s Dr Seuss or something like that. That would keep me smiling in a fun and uncomplicated way.

During the two years, I would write the book and I would meditate, sit quietly and look at the waves, clouds, just calm down and breathe a lot, and practice everything I’m being taught in yoga. I would slow down and become in touch with my body, mind, and nature and really connect with who I am.

“Lisa se Klavier” – DOZI – Afrikaans Lyrics with English Translation

If you cannot view the YouTube Video please click here.

The Killing Fields Trailer

If you cannot view the YouTube Video please click here.

Avil Beckford: What excites you about life?

Annemie Ress: The unknown, both the scariness and the excitement of it – we don’t know what will happen. I don’t know what’s ahead for me and I really don’t want to know.

Avil Beckford: How do you nurture your soul?

Annemie Ress:  I have to read more than one book at a time. Reading is absolutely critical. I love to listen to philosophical arguments, debates and podcasts and stay in touch with news in Africa, and without that I don’t feel alive.

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Annemie Ress: I’d wish that my mother and my husband who are the most important people in my life would always be happy.

Avil Beckford: Complete the following, I am happy when…..

Annemie Ress: I have the freedom to do whatever I want to do.

How can you use this information? What do you have to add to the conversation? Please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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YouTube Video Credit: http://www.youtube.com/user/Afrikittyhttp://www.youtube.com/user/francesco99?feature=watch

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The Invisible Mentor Interviews Life and Leadership Coach Irene Becker Part II


Interviewee Name: Irene Becker

Company Name: Just Coach It

Websitehttp://justcoachit.com 

Avil Beckford: Tell me a little bit about yourself.

Irene Becker:  I’m a coach, a speaker and writer who helps people to work, communicate and lead happier and smarter lives in high stress, high change environments.

Avil Beckford: When you have some down time, how do you spend it? 

Irene Becker: I make sure that I take downtime for a couple of minutes, three times a day to do exercises that build my 3Qs. I do a little exercise called the Pause that’s a two-minute stress buster and mindfulness meditation. When I have downtime, I’m either learning, praying and meditating, or I’m sharing and doing something of service that’s relationship-based.

Avil Beckford: What are five life lessons that you have learned so far?

Irene Becker:

  1. Always be solution-focused. We know that our brain is automatically set to negatives, so being solution-focused is retraining our brain. But today more than ever before, we all need to move from being problem-focused to solution focused.
  2. Don’t forsake your courage, integrity, or humanity.
  3. Give more, share more, care more and contribute more because they are all roads to fulfillment and happiness.
  4. Love more.
  5. Live more and laugh more. Appreciate and be grateful for your life-inject humour wherever and whenever you can.

We look around and there are parts of the world where people go to bed hungry and yet they seem to be happier than people in North America and Western Europe. Life is a gift.

Avil Beckford: What’s your favourite quotation and why?

Irene Becker: My favourite quotation is from Pierre Teilhard de Chardin who was a palaeontologist and Jesuit priest. He said, “Someday, after mastering the winds, the waves, the tides and gravity, we shall harness for God the energies of love, and then, for a second time in the history of the world, man will have discovered fire.”

Avil Beckford: How do you define success? And in your opinion what’s the formula for success?

Irene Becker: I don’t think that my formula for success would resonate with everyone, so I’m going to give you two answers. My definition for success is service above self. I had a client who was the Bill Gates of the country (Canada), and I’m really curious, here is a man who has everything, had built everything from scratch. And I asked him, “How do you define success?” and he told me in two seconds, “happiness,” so I think that’s the ultimate definition because when I define success it’s service, it makes me happy to feel that I have been of service. So success is happiness. I think the formula for success is timeless, it’s creating value for others. Whether you’re talking about business or personal success, it’s only when we’re creating value for others, that’s what success is. It’s that feeling of contributing that makes us happiest, and a sustainable business is about creating value for others. A sustainable relationship also depends on creating value for others.

Avil Beckford: What are the steps you took to succeed in your field?

Irene Becker: Learning, continuously learning, being passionate about my craft, working hard, contributing and understanding the difference between wants and needs. We used to be in a marketplace where Marketing 101 used to say, find the need, that’s no longer true. We’re so deluged with everything. When you have a product or service you have to understand the want.

Avil Beckford: What advice do you have for someone just starting out in your field?

Irene Becker: Find your passion then search for the want. Work hard, work honourably and work consistently.

Avil Beckford: If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Irene Becker: This was such a hard question because there are so many people I want to meet. So I decided that I would pick people from the past.

  1. Abraham from the Bible
  2. Rumi the Sufi mystic and poet
  3. Dr. Martin Luther King
  4. Albert Einstein
  5. George Washington Carver, the peanut farmer: He was a man of such values and principles, a true leader. He was offered a lot of money but would have to give up his values and he never would. Corporations wanted to buy him out and I think it was the most incredible story.
  6. Anne Frank

I would say, “Thank you!” because they all made the world a better place, and they all truly came from a place of love and service – extraordinary people.

Avil Beckford: Which one book had a profound impact on your life? What was it about this book that impacted you so deeply?

Irene Becker: I actually have a few books. I couldn’t come up with just one. The Torah, Bible, the Psalms, The Zohar, The Prophet, Les Miserables and the Wizard of Oz.

Avil Beckford: You are one of the 10 finalists on the reality show, So, How Would You Spend Your Time? Each finalist is placed on separate deserted islands for two years. You have a basic hut on the island and all the tools for survival; you just have to be imaginative and inventive when using them. You are allowed to take five books, one movie and one music CD, and whatever else you take has to fit in one suitcase and a travel on case. What would you take with you and how would you spend the two years? T he prize is worth your while and at this stage in the game there really aren’t any losers among the 10 finalists, since each are guaranteed at least $2 million?

I would take books: The Psalms, The Bible, The Zohar, Writings/Essays by my children, Poetry by Rumi.

I would take my favourite movie, Bruce Almighty as it is both very funny and very profound, spiritual.

Irene Becker: For the two years I would be praying, meditating, reflecting, and writing thoughts of value that I’d like to share with others – Thoughts about how life is a gift and how to use it. I would try to develop a routine that taps into my head, heart, soul and body. Never giving up faith that my two years was for a purpose that I cannot see, but that will be of service to others.

Avil Beckford: What excites you about life?

Irene Becker: Love!  The ability to cleave to the spark of Godliness, the spark of eternal love that is the source of all.

Avil Beckford: How do you nurture your soul?

Irene Becker: Love and prayer!

Avil Beckford: If you had a personal genie and she gave you one wish, what would you wish for?

Irene Becker: I would wish for what Pierre Teilhard de Chardin said in my favourite quote that I would see a day when…. “We shall harness for God the energies of love, and then, for a second time in the history of the world, man will have discovered fire.”

Avil Beckford: Complete the following, I am happy when…..

Irene Becker: I am living and leading in service to the greatest good, because it is only in service that we realize our true purpose.

How can you use this information? What do you have to add to the conversation? Let’s keep the conversation flowing, please let me know your thoughts in the comments section below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right hand side) by email or RSS Feed.

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