The Invisible Mentor

Posts Tagged ‘interview of accomplished people’

Today, we present the second part of Carolyn Barber’s interview. As I was reviewing Carolyn’s interview, and assuming the role of an objective bystander (Carolyn is a friend), relationships are important to her and she nurtures them. Do you appreciate and nurture the people in your life? You will also notice that wanting a partner to share her life with is a recurring theme. Do you value your significant other, or do you take them for granted? Take time today, to let them know how much you value and care for them, it’s important.

Her formula for success is “doing the best you can with what you have,” reminded me of Duke Redbird’s formula for success, “when you get what you want.” And my mind was transported to my blog post Who You Gonna Call When You Need a Backer because I talked about having the character MacGyver from the hit TV show of the same name on my team if I were in a tight corner because he was always able to work with whatever he had to find a very workable solution. How about for today, we worked with what we have instead of lamenting over what we do not have. Incidentally, Carolyn and Duke are around the same age. And the tagline for MacGyver is “His mind is the ultimate weapon.” Isn’t that a great tagline?

Tell me a little bit about yourself.

I am a 70-year old, single woman living in Riverdale, Toronto. I have a part-time business in nutritional counseling that I started when I was 62 after retiring early as a nutritionist in public health. My career is a fairly important to me and it takes up a couple of days of my life. I am quite involved with my church and it’s a big part of my life and friendships. And perhaps the main reason for me being at the church is the community that it offers to me aside from the spiritual aspect which would be secondary for me. My family of three kids and four grandchildren are also really important to me. I am also a very active person. My favourite outdoor activities are camping and canoeing together. I also like biking and hiking, and for indoors, my passion is cooking. I am quite interested in the art scene in Toronto: opera, theatre, and music of various sorts such as the Toronto Consort. I keep quite busy.

How do you integrate your personal and professional life?

When I find that my personal and professional lives are not integrated, I am not happy, so I go back to journaling and list making. And, I spend more time thinking about spiritual issues, meditating, and this helps me to get back on track. Being outdoors also helps me to have the will to get my head on straight.

What’s a major regret that you’ve had in life?

A lack of a partner.

What are five life lessons that you have learned so far?

1. Be true to your feelings about things.
2. Pay attention to things that excite or madden you because they are important to who you are, and helps you to clearly see who you are.
3. Exercise is important. When I am fit and active, it gives me more confidence to go ahead and get organized in my life. Without fitness, I would have to completely revamp how I do things.
4. Create friendships, invest in them and honor them.

When you have some down time, how do you spend it?

Because I live alone I tend to find activities which involve friends, might be around going to music concerts, talking, or eating.

What process do you use to generate great ideas?

Writing, journaling and networking with people in my field.

What’s your favourite quotation and why?

I don’t have one, I have never thought of it.

How do you define success?

Knowing that you feel passionate about something that you love and acting on that passion.

In your opinion what’s the formula for success?

Success is doing the best you can with what you have.

What are the steps you took to succeed in your field?

Get the proper credentials that are recognized by the people who care about them. Set goals, both personal and professional. I got a notebook and started writing and making lists, what I wanted, what I would try to do in a year, and they were fairly sketchy, but I achieved them. Pay attention to trends, I have always done that even in my work in public health, I would get interested in a new trend like environmental nutrition, and I spoke about it at a conference once. Another trend was multiculturalism and nutrition, and at one point I found Public Health Multicultural Nutrition Network, and we met and talked about foods from different cultures back when the Canadian Food Guide was all about Canadian food.  I am not sure why I latched on to those things, I am not sure what happened, I just thought because there weren’t many talking about it I could be at the forefront and be seen as a spokesperson, and that actually put me in good stead and helped me to move ahead. Also going into complementary nutrition was an odd thing to do but I sort of enjoy those trends, I don’t know why.

What advice do you have for someone just starting out in your field?

Pay attention to what you really enjoy in that field, try to get good at it, try to learn as much as you can about a certain segment and try to specialize to some degree. If you discover something that you find fascinating, explore it because that’s how you make contacts and that’s how you’re seen to be passionate, and this is where I think that you can sell yourself the best.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

1. The first one is Adelle Davis who is in my field and wrote books back in the 60s on alternative nutrition. She was at the forefront of the alternative nutrition field. I would ask her what convinced her that this was the right way to go, and I would like to know about some of her success stories and ask her for advice on how I was proceeding in my career.
2. Henry David Thoreau who wrote the books on living in the wilderness and what you can learn from the experience. A lot of my deepest feelings came from being in the wilderness. I would ask him when did this urge to live on his own and explore his spirituality through living in the wilderness started. I am always interested in beginnings, the roots of things, the little things that happened that helped to shape you.
3. The third person is Jesus because I think that he would be so approachable. I want to know about his teenage years, what happened there, how he spent that time.
4. I would like to meet Pema Chödrön, an ordained Buddhist nun who has a centre in Cape Breton, Nova Scotia Canada. I like her books especially The Places That Scare You. I like her because her writing is about ordinary life, the simple things that happen in your life are important, and they are all worthy of thinking of, perhaps honoring more. I think the biggest lesson that I learned from her is honoring more the hard times you have, the black spots that you have because they teach you things.

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

The Artist Way by Julia Cameron with its stepwise approach, and again it’s about honoring the childish side of yourself, to play, to have time that’s just for you, that’s not trying to be better, or doing your duties was a huge revelation for me when I saw how difficult that was to do.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

1. I would take a book on Buddhism like one of the Pema Chödrön books that I can keep on going back to because every time that I read those kinds of books I see something completely different and think that I have never seen that page before even though I have read it many times so I find new meanings in it which applies to everyday life and a desert island very well.
2. I would probably take the Bible because I don’t know anything about it. I never read the bible because it doesn’t mean much to me.
3. I would probably take a mythology book. I don’t read mythology but something with a lot of stories would go on forever and you would find new meanings and how it could apply to you is important to culture moving on.
4. I have been to Africa on a safari, so I would probably want a book on African animals so that I could remember that they exist, all pictures of things that wouldn’t exist on that island.

What one music CD and movie would you like to have with you (on the deserted island) and why?

I would probably take a CD of Sergei Rachmaninoff, classical music that has a lot of piano in it, it’s just beautiful.

I would take a recent movie Departures a fabulous movie.

What excites you about life?

One thing that I like about life is coincidences… they happen and seem mysterious… like when you meet someone that you are thinking of… and when something happens that dovetails with what you need. That excites me.

How do you nurture your soul?

I nurture my soul in the outdoors mostly, and I like being creative in my house, cooking and talking one-to-one with friends.

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

I would wish for a partner, whether it would be someone to live with, that I do not know, but someone that I felt that I could really share everything about myself.

Complete the following, I am happy when…..

I’m sharing experiences with someone who loves to be in an activity that I love.

What are five takeaways from Carolyn’s interview? In what ways can you apply Carolyn’s teachings to your life? In what ways are you similar to, and different from Carolyn?

Please keep the conversation flowing, click on the comment link below and leave a note for me. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

All links to books are affiliate links

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN. I can assist you with that too. Visit my sales page for resources such as The Invisible Mentor Toolkit to assist you in acquiring wisdom from a distance. For free white papers click here.

This is the second part of Nathalie’s interview and there are quite a few nuggets that will resonate with each of us. One of her five life lessons that she has already learned at the tender age of 24 is to learn to accept feedback and not take things  personally. This reminded me of the Four Agreements: Don’t take things personally, be impeccable with your word, always do your best, and never make assumptions.

Tell me a little bit about yourself.

I am known as the raw foods witch, and I help people to eat more fruits and vegetables. I have a background in software engineering and all of my nutritional knowledge is self taught based on the experience of the results that I have had eating this way.

How do you integrate your personal and professional life?

I do not see a big difference between my personal and professional life. I try to live by my values. I am very environmentally friendly and it’s important for me to believe in what I’m doing.  I like to support certain types of organizations, restaurants, where I buy my groceries. I like to have a good balance where I spend time with my family, boyfriend, friends and a good amount of time on my business. In my mind it’s all the same because anywhere that I am, I am going to be thinking about my business, ways to help others, and things to recommend. If someone recommends a book to me and I read it and enjoy it, I am going to recommend it to my clients. My personal and professional lives blend together.

What’s a major regret that you’ve had in life?

I think it’s only a half regret, but I think I regret going into computers instead of business school, but at the same time I think that I would have ended up in the same place. But a part of me regrets having that kind of background. I would have liked to know about building a business, marketing and about the legal aspects of a business instead of the technical background that I have. I think in the end I would have been able to learn both things so it isn’t the biggest regret ever.

What are five life lessons that you have learned so far?

1. To not second guess myself. There were many times when I made a decision and wondered if the other way would have been better. Now I am a lot more comfortable with the decisions that I make.
2. Life is short. There is a lot of heart disease in my family, and that in part brought me to discover raw foods and adapt to this lifestyle and realizing that we are here for a certain amount of time and have to make the most of it, and we also have to take care of our health.
3. My third life lesson is to follow your passion and doing things that you think really matter in the world. So I was working in a very corporate environment, and it was really good money, but it wasn’t what I thought the world needed in terms of what I could offer it.
4. Learn to accept feedback and go with the flow. I am a perfectionist so when someone criticizes my work, my website, I have to look at it and take what’s useful and make the change. I am learning not to take things so personally.
5. I am very focused whenever I have something to do, but I have to tone it down because for a whole week I could be working on my website at the exclusion of everything else or I could be exercising and doing nothing else so I have to balance all of this. I am working on this because I have a Type A go-for-it personality.

When you have some down time, how do you spend it?

I like to read and I read quite a bit. I also like martial arts, swimming, playing games with my boyfriend and friends, card games, board games, that kind of stuff.

What process do you use to generate great ideas?

Most of my ideas come to me right before I fall asleep, go for a walk and when I shower because I am relaxed then. When I take a break from work I get ideas, all my ideas come to me at once and I have to write them down immediately or I might lose them.

What’s your favourite quotation and why?

“Well-behaved women never make history” by Laurel Thatcher Ulrich and the reason why I like that quote is because society has a lot of expectations when it comes to gender, and as female entrepreneurs, we have to be bold and be who we want to be and not shy away from our potential and what we can do in the world. For me, well-behaved is bucking convention and going against the norm.

How do you define success?

I define success by the way you feel, and I know that some people define it by money, your house and by more tangible stuff. But I think that success is more about the inside and how you feel on a day-to-day basis. If you feel like you are contributing and being rewarded for what you are doing and feeling comfortable in your space in the world, then you are a success.

In your opinion what’s the formula for success?

The formula for success will depend on the person. For entrepreneurs it’s putting yourself out there and deciding what you want to do, how you’re going to help people and going forward and creating great information and being there for people, but also taking a look at all the things that contribute to success, such as are you sleeping enough, are you eating well, are you exercising and creating a legacy, which is one of the things that will be there for generations to come.

What advice do you have for someone just starting out in your field?

Start local if you can and one of the things that has been useful for me is doing talks, and demonstrations, and connecting with people in person. Beyond that is building your website and creating your marketing. Having a website has been great for me because people have been able to go there and get information. From there keep building your offerings.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

The number one person would be Steve Jobs and I’d like to know how he keeps his drive and doesn’t get distracted from all the rumors. It would be interesting to learn how he keeps level headed.

Another person, who I have met (she was filming a movie in my small home town and I waited around until I got to meet her. It was a very short meeting) who I would like to meet again is Angelina Jolie and I would ask about her work with the United Nations and all the volunteer work that she does.

I would also like to meet Bill Gates and ask him how he manages his foundation and find out where he is going with the Bill and Melinda Gates Foundation. I would like to also find out what motivated him to start the foundation.

The fourth person that I’d like to meet is Gary Vaynerchuk. I feel like I know him already because of all his videos but I would like to ask him how he manages his time. He used to answer all his emails and now he doesn’t anymore, but he does everything himself and I’d love to know how he does that.

I would love to meet Hillary Clinton and find out how she ran her campaign.

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

It would have to be Wishcraft by Barbara Sher. It took me out of the way I used to think about life, doing things and achieving goals. I like the way she describes how to get other people to help you to reach your goals. It was very step-by-step which was awesome. One exercise I liked was designing five or six lives and see how they each did and it was really interesting to see how you could have different options and you didn’t have to have one you and you could take different aspects of all those selves and incorporate them into your life right now.

One of the things I wanted is to have clients and do more one-on-one coaching and consulting and the other part was writing so it was really interesting to see how one of the mes would be a writer and the other a coach and I thought to myself that well I could do both, so I did.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

I would take Tribes by Seth Godin which is about leading people where there was no leader before

I would also bring The Purple Cow by Seth Godin as well, which is about how to make your business and your offering different.

The End of Overeating by David Kessler is about how the commercialization of food has made it easier to eat a lot more of it

Nine Lives That Are Holding Your Business Back And The Truth That Will Set You Free by Steve Chandler. And that book is basically just taking away all those things that you tell yourself to keep you from doing things that you really have to do in your business. That book has changed the way that I think about business.

Another book that I really liked is Awaken the Giant Within by Tony Robins. I read that one quite a while ago but I think that I could read that one over and over again. That book has everything to keep you going.

What one music CD and movie would you like to have with you (on the deserted island) and why?

I like the movie Hook and it’s about Peter Pan and I also liked A League of Their Own, which was about women playing baseball during the war.

I really like Sarah McLaughlin and I could listen to her over and over again.

What excites you about life?

There are really very few limits and that excites me, and more people are living an alternate lifestyle eating more raw foods.

How do you nurture your soul?

I meditate a little bit and I love going out into nature, sitting under a tree or by the water and connecting. I find that great for my spiritual side.

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

I would wish for a solution to our overpopulation, and not a gruesome solution but one that would take into account everything that the planet needs, that people need. The solution could be really simple like people cutting back on certain things that they considered necessities. I want to heal the planet.

Complete the following, I am happy when…..

There is sunshine and I am with people that I love.

What nuggets can you take away from Nathalie’s interview?

Let’s keep the conversation flowing, please let me know what you think about this.  Click on the comment link below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN. I can assist you with that too. Visit my sales page for resources such as The Invisible Mentor Toolkit to assist you in acquiring wisdom from a distance. For free white papers click here.

On Wednesday and Thursday we present an interview with Duke Redbird, First Nations Ojibwe Elder. It is my intention to bring to you a diversity of interviews so that we may all learn and grow. It’s amazing how much we can learn from others if we are open. Interviewees who are different from us can direct our thinking in new directions. For example, when talking about disappointments in life, Duke says that if the glass is half-full he simply gets a smaller glass, so now that glass is full. I wouldn’t have thought of that. We are socialized to choose between half-full and half-empty so it doesn’t occur to us that we can add another choice and that is to get a smaller vessel. What are your thoughts?

Tell me a little bit about yourself. Tell me a little bit about your company and where the idea for your business came from?

I am a First Nations Ojibwe Elder from Saugeen, a small reserve located in Ontario. I was born in 1939 so I’m 70 years old and will be 71 in March. I lived my entire life between the sacred and the profane, and I see the sacred as anything that has been created by the creator and nature, and the profane as anything that has been created by human beings. So when I am in the sacred I try not to profane it, and when I am in the profane, like I am today, I try to bring something sacred to it, so that’s my rule and prime directive.

What’s a typical day like for you?

I mentor faculty and students at the Ontario College of Art and Design, I am also a mentor for students at the University of Toronto, I am doing a totem impact project at York University, and I work on my film and television projects.

How do you motivate yourself and stay motivated?

Motivation is just waking up in the morning and realizing that you are alive and have things to do. We are here for a purpose and we have to fulfill that function whatever we find it to be. It is sort of like Joseph Campbell says about following your bliss.

If you had to start over from scratch, knowing what you know now, what would you do differently?

I would never have touched alcohol or cigarettes in my youth. In my youth, holding your liquor and smoking appeared to be social badges of maturity. Though I quit drinking 25 years ago, and I no longer smoke, those were very poor choices. I wish I had had a mentor to steer me in another direction.

What’s the most important business (or other) discovery you’ve made in the past year?

The most important discovery that I made was to recognize the shift of consciousness that’s taking place around the planet, and it’s taking place with all the discourse that’s going on about developing more spiritual context to engage the world that we live in. It’s like a quantum leap has taken place in a new kind of reality. It’s no longer about money and power, it’s about self preservation, and romance is becoming integrated into those ideas.

What’s one of the biggest advances in your industry over the past five years?

Technologies are constantly improving. We are on the cusp of a whole new technological society, and it has to do with things like making a movie on your cell phone and being able to project in on a screen, 3-D on your laptop. Now we have floating keyboards and you don’t even need a keyboard in front of you, just a little projector projecting one on your table, or some empty space, and it works on your computer. Whenever we come up with a new technology we have no idea how it will affect us as human beings.

What are the three threats to your business, your success, and how are you handling them?

Can’t think of any.

What’s unique about the service that you provide?

There is nothing particularly unique about the service that I provide, except that I am engaged in broadcasting as an Arts and Entertainment reporter, and I act as a mentor elder and advisor to students.

What do you observe most people in your field doing badly that you think you do well?

I think the fact that television is becoming planned and not as creative as it once was. I look at old programs, what we called the Golden Age of television and classical TV and things have gone downhill in terms of what we call infotainment, it’s information and entertainment combined, but it’s not real news.

Describe a major business (or other) challenge you had and how you resolved it.

Every decision that one makes is a challenge to get it right, and I saw most of the challenges that I faced on the basis of discovering whether they were wise decisions. I realize that the past is over, it’s gone and so one shouldn’t dwell on the past. You face a challenge based on the information you have at the moment, and then you try to solve it on the basis of wisdom, and how they might affect  your condition, your health, your attitude and personality, all those things.

What lessons did you learn in the process?

Most of what we consider to be civilized activities are nonsense, and so we have to make our way through a maze of bad decisions that people are making on our behalf.

Tell me about your big break and who gave you.

Moses Znaimer gave me the opportunity to work in television, and York University gave me a lot of help when I went to university. I have had so many it’s from a series of people.

Describe one of your biggest failures. What lessons did you learn, and how did it contribute to a greater success?

To tell you the truth I cannot think of a big failure, nothing comes to mind.

What has been your biggest disappointment in your life – and what are you doing to prevent its reoccurrence?

I cannot think of a disappointment. I would view something as a disappointment if I wanted to do something and was stopped. That hasn’t happened to me. I was having a discussion with Ron LeBlanc and he asked me if the glass was half full or half empty. When a glass is half full, I simply reduce the size of the glass, and it becomes  full so you do not become disappointed if you have that approach to life.

What’s one of the toughest decisions you’ve had to make and how did it impact your life?

A few years ago I decided to go and live in the North, and I actually bought a business in the Algonquin Park area. For all intents and purposes I made up my mind to live up there permanently, and one of the hardest decisions I had to make was when I realized that it was impossible, and that I would have to come back to the city [Toronto] to fulfill the obligations that I had, my art and my career, and so that was difficult.

What are three events that helped to shape your life?

Being born, being orphaned at nine months, and going through non-Native American foster homes as a child. These people were taking in orphaned children as a business and not for compassionate reasons. Going through that experience as a child, I realized that I was a commodity and not a person, and that I represented an income. These things defined my personality, character and how I approach life. Another event is when I chose to celebrate my culture and also get involved on social and political levels to establish a more equitable life for First Nations people.

What nuggets of wisdom have you gleaned from Duke’s interview? How might you apply his responses to your situation.

Keep the conversation flowing. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN, I can assist you with that too.

This week on Tuesday and Wednesday I present Gina McAdam. For new subscribers I interview highly accomplished people from all walks of life and locations to share their wisdom and experience. All interviewees are asked the same questions, so it’s always interesting to see the diversity of responses. Gina like many successful people plans for her day the night before by checking her schedule, what about you? Her responses to the question, “What are three threats to your business and how are you handling them?” is quite surprising so look for her responses. Her response to “What’s one core message you received from your mentors?” is ” Don’t hide your light under a bushel,” resonated with me, and I’m sure will resonate with others, especially women because we often tone down our accomplishments and are often the best kept secret. I know that people are often surprised by some of my accomplishments. Because listening is such a critical skill please zero in on her response to her biggest failure.

There is a wealth of information that can assist us in attaining professional success, this is my contribution to getting you there.

Tell me a little bit about yourself.

I’m a wife and mother who runs her own strategic marketing and communications consultancy in London, with a portfolio of very exciting clients.

I’m steeped in the commercial world now, but a few years ago I was involved a lot more in government-funded programmes. There was the strategic planning and delivery of the government’s agenda for upskilling the workforce through vocational training. I even produced a study on the problem of ‘worklessness’ and prepared enterprise development strategy reports for London.  A totally different spectrum.

The fact that I work with people with similar values to mine helps. After the ‘me-first’ culture of the last decade, a sense of community and collaboration is important. Being part of peer networks, such as the Worshipful Company of Marketors, the City livery company for marketing professionals, is excellent because it has a civic and charity focus as well.  I’m also very keen to help raise the profile and economic empowerment of women, through organisations like the 50,000-strong The International Alliance for Women (TIAW), of which I’m a Board member. They do wonderful things like promote micro-credit, mentoring and entrepreneurship.

What’s a typical day like for you?

Up at 6am and sometimes before, check my emails, run through the things I have to do for the day. If I’m not headed out the door, wait till 8.30 or 9am to start the phone calls. Lunch with a friend, client or associate – sometimes that’s one person rolled into one. Meetings or work delivering on projects occupy the main part of the day.

How do you motivate yourself and stay motivated?

I’m always excited about what a new day brings, and the chance to learn something I didn’t know. In a role that calls for dealing with people, the interaction is the thing. Even old friends and contacts bring something fresh each time you see them.

If you had to start over from scratch, knowing what you know now, what would you do differently?

I sometimes wonder what would have happened had I accepted an offer in my twenties to write in Florence for a year, shutting out the rest of the world.  But that was just my parents being indulgent and I was quite romantic then.

What’s the most important business (or other) discovery you’ve made in the past year?

If you’re good at what you do and are open and resourceful, regardless of the economic climate, there will always be something for you.

What’s one of the biggest advances in your industry over the past five years?

Although my work is essentially marketing and communications, it straddles many different industries. One of the biggest changes has to be the rise of digital and specifically social media, and my clients are all very excited about the possibilities of Twitter, You Tube, Facebook and even Linkedin.  People will always demand solid, well-crafted and thought out content, but the channels and tools available to express them are revolutionising the way people do business and communicate with their customers.

In terms of the hospitality and tourism industry, where many of my clients sit, I would say that more women across the world are taking on the big operational roles of general management, or becoming managing directors and CEOs.  There is also the trend for international companies to hire local talent rather than merely parachute in expats. One of the oldest, most prestigious hotels in Asia appointed its first female, Chinese general manager a few years ago. And it’s been a great success. Also, there’s a lot more use of new technologies, and of course the consumer’s awareness of the environment has wrought positive change.

What are the three threats to your business, your success, and how are you handling them?

Three questions come to mind – can I keep up the energy levels? Are my clients safe and secure? Will my family always be this supportive? In terms of the first, I try to look after my health; second, I try to add as much value as possible to my clients’ business; and third, I show my husband and son that they are more important than anything.

What’s unique about the service that you provide?

I think it’s the ‘personal touch’ and becoming part of my clients’ team and not just a service provider. It’s important that they know you are with them every step of the  way.

Also, because of my international background – I was born and raised in Manila, but spent some of my formative years in the US, studied in the UK and worked in Asia, America and Europe, the last twenty years in London  – I can bring the positive sensibilities of different worlds to the table.

What do you observe most people in your field doing badly that you think you do well?

I tend to operate amongst fantastic, hard-working ‘can do’ people and this field is awash with them. If there’s anything we do badly, it’s not stopping often or long enough to relax and smell the roses. I’m as guilty as the rest, often working during holidays too. Not good! I’m sure we’re all trying to work smarter, but in our field, we have to keep up with the speed of communication.

Describe a major business (or other) challenge you had and how you resolved it.

It was a situation involving divergent business practices and beliefs.  When this occurs, you are best to cut your losses.

What lessons did you learn in the process?

Sometimes you just have to walk away.

Tell me about your big break and who gave you.

I was moonlighting as a journalist at university when I was assigned to interview a hotshot female advertising executive in Manila. After that, she asked me if I’d ever consider going into advertising after graduation. She became my first ever boss. Her name was J M Rebueno, and I’ve never forgotten her.

Describe one of your biggest failures. What lessons did you learn, and how did it contribute to a greater success?

It was probably a personal one, over a decade ago. I lost a whole year’s joy with one of the very best people I’ll ever know because of something silly. But we’re now closer than ever and a lot of my success is down to my friend’s deep and abiding support. The lesson is always to listen to what the other person says, even when they’re not saying it.

What has been your biggest disappointment in your life – and what are you doing to prevent its reoccurrence?

I try not to dwell on setbacks.

What’s one of the toughest decisions you’ve had to make and how did it impact your life?

Deciding to leave Europe for New York, after having lived and worked happily in Madrid for more than three years.  But it was something I had to do. As it happens, New York eventually led me back to London, where I have been ever since.

What are three events that helped to shape your life?

Just one, really. My father’s death in 1990 was a huge blow, as he had been a great mentor and source of wisdom.  Outwardly he was a traditionalist but his liberal spirit allowed all his children the freedom to choose their own lives. The death of a parent catapults you into the next generation, they say, and it’s true. Your whole perspective changes and suddenly you feel much, much older.

What’s an accomplishment that you are proudest of?

Hands down, my son Harry.

How did mentors influence your life?

Their kindness and generosity, sharing their time, ideas, experiences and contacts, impressed me deeply. This gave strength when one needed it, and also a key through many doors that may have otherwise remained locked or unnoticed. Their bright example is what made me want to be a mentor as well. In 2008, I was thrilled to be named Shine Outstanding Mentor of the Year. Shine is a national industry award for female talent management in the UK hospitality and tourism industry. It was started in London by two ladies of Italian origin who wanted to make a difference to how women were seen and wanted to see themselves in the industry.

What’s one core message you received from your mentors?

Don’t hide your light under a bushel.

Which resources (books, movies, training etc.) did your mentors recommend to you?

One fabulous mentor, Diane Morris who runs TIAW, recommended that I join and get involved in good networks. I have never looked back since. Someone who is less a mentor than a caring colleague has always signposted me to great articles, events, people and organisations.  Through him I’ve got involved in the Oxford Brookes University Bacchus Mentoring programme for final year hospitality management students. I now mentor a very motivated girl from Sweden and a very bright young man from Hong Kong.

What aspects of Gina’s story can you apply to your situation? What would be your five great ideas and takeaways from this interview? Let’s keep the conversation flowing, please comment. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the right side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

Bookmark & Share

About Gina McAdam

Before founding Stratemarco, a successful London-based marketing and communications consultancy, in 2003, Gina was Head of Marketing and later Head of Policy Development & Public Affairs for the National Training Organisation for the UK hospitality and tourism sector. Today, she is a highly-regarded communications expert whose work brings her into regular contact with leaders of some of the best known brands in the UK and global hospitality and tourism industry. Highly versatile, she also undertakes assignments for key public,private and voluntary organisations beyond the sector.

Gina was raised near Washington DC and Manila. Moving away from the family traditions of law, banking, agriculture and medicine, she started her career in advertising for Ace-Compton/Saatchi & Saatchi in Manila where she handled various Proctor & Gamble accounts, and at J Walter Thompson Advertising Company, handling the Anne Klein, Cacharel and SC Johnson brands. After that, she travelled extensively, writing and teaching in Madrid and working in publishing in New York. Today, she is regularly invited to contribute pieces to publications in the Far East – it is her way of keeping in touch with her Asian roots.

Highly committed to diversity in the workplace, Gina has been on the board of City Women’s Network (CWN) and is now on the board of The International Alliance of Women (TIAW). She is a member of the European Professional Women’s Network and a Changemaker for the UK charity Working Families.

Gina is a Freeman of the Worshipful Company of Marketors, and a member of the International Association of Business Communicators (IABC), for whom she was a guest speaker at the 2008 IABC Eurocomm Conference in Barcelona. She is a member of the Institute of Director, and holds an MA in English & American Literature from the University of Newcastle upon Tyne and is an alumnus of De La Salle University, Manila and Henley Management College, Windsor.

I know there is a lot of information, but go through it slowly and think about it. At some point I will have a PDF of the interviews for download. While reading, jot down the information that applies to your unique situation. How would you answer the interview questions. After you have read the interview extract what you perceive as five great ideas.

Tell me a little bit about yourself.

I am a 48-year old woman, married to a Danish man. We have four children together ages 9-23. Our daughter is the oldest and only the two youngest live at home. I am from Houston, Texas, and moved to Denmark (to a small town north of Copenhagen) in 1985.

Since 1988 we have lived in an old house, built in 1922, which we have refurbished and continue to change and maintain. We also have a fairly big lot, by Danish standards, and one rooster and 11 hens. I spend a lot of money on organic vegetables and fruit as well as milk. I have cut down on the amount of frequency of our meat consumption. I also whole-heartedly support Obama and am very concerned about the environment.

How do you integrate your personal and professional life?

I have had domestic help for years. We just got an au pair and that has really helped. Housework is important but boring, time consuming, and perpetual. (Note from Avil: au pairs share responsibility for the family and some of the housework)

What’s a major regret that you’ve had in life?

That I haven’t travelled more. Still so many places I haven’t seen.

What are five life lessons that you have learned so far?

1. Learn to listen.
2. It is better to give than receive, especially when it’s unexpected.
3. The golden rule still applies.
4. Love is infinite—your children teach you this.
5. Good health, physical and mental, really is priceless.

When you have some down time, how do you spend it?

Food, friends, family, films

What process do you use to generate great ideas?

Swimming laps, jogging, and listening to great talk radio.

What’s your favourite quotation and why?

There’s a better way to do it. Find it! Thomas Edison

How do you define success?

I think it has something to do with being honest, realistic, and altruistic to an extent.

In your opinion what’s the formula for success?

Devoting time to focus on the right things

What are the steps you took to succeed in your field?

Not so sure that I have but I do keep up and change the content of a course to be as relevant as possible.

What advice do you have for someone just starting out in your field?

If you don’t love it, leave it. Do something else. There are a lot of options.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Nelson Mandela, Obama, Bruce Springsteen, Albert Einstein, Peter Drucker. I wouldn’t say much, just listen and feel

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

Maybe Robert Pirsig’s Zen and The Art of Motorcycle Maintenance because it is so brutally honest and goes into such depth about quality.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

Books I haven’t read yet. Comprehensive books about philosophy, literature, history, art and science/technology

What one music CD and movie would you like to have with you (on the deserted island) and why?

That’s really tough. It would have to be something that didn’t make me feel lonely.

What excites you about life?

Having choices, freedom and happiness

How do you nurture your soul?

Eclectic choices in reading, music and food

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

That the natural aging process on my body wasn’t so overt

Complete the following, I am happy when…..

I feel loved

What are three takeaway from Lynn’s interview? How can you apply Linda’s interview? Which aspects resonated with you? What are your five great ideas? Here are 10 great ideas that I pulled from the complete interview.

10 Great Ideas

1. Simplify difficult to understand information
2. Understand the different learning styles so that you can improve communication (Three learning styles are visual, auditory and kinesthetic)
3. People have different perspectives on what they perceive as being important
4. Read, read, read
5. Travel and see the world
6. Keep improving the way you do things. Thomas Edison said, “There’s a better way to do it.”
7. Focus on the things that will take you where you need to go
8. Change to remain relevant
9. You always have options
10. “If you don’t love it, leave it. Do something else.”

Let’s keep the conversation flowing, please comment. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

About Lynn Kahle

Originally from Houston, Texas, Lynn has lived in Copenhagen, Denmark since 1985. She holds a degree in Industrial Distribution from Texas A&M University and worked in industrial sales (pipe, valves and fittings) in Texas and joined Brüel & Kjaer in Denmark in the electro-acoustics department, heading up sales and marketing of studio microphones.

Since 1989, Lynn has been an associate professor of international marketing at Copenhagen University College of Engineering, global business engineering department, and is currently a Ph.D. candidate at Copenhagen Business School’s marketing department. Her topic is Experience Innovation, which is what led her to the GEL (Good Experience Live) conference and Creative Good. She produced euroGel2006 in Copenhagen and is the moderator for Executive Council 9.

Lynn is married to a Dane and they have four children, an old house, and lots of Wyandot hens and one rooster.

Bookmark & Share

Note: The link  for the book is an Amazon affiliate link.