The Invisible Mentor

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This is the second part of Nathalie’s interview and there are quite a few nuggets that will resonate with each of us. One of her five life lessons that she has already learned at the tender age of 24 is to learn to accept feedback and not take things  personally. This reminded me of the Four Agreements: Don’t take things personally, be impeccable with your word, always do your best, and never make assumptions.

Tell me a little bit about yourself.

I am known as the raw foods witch, and I help people to eat more fruits and vegetables. I have a background in software engineering and all of my nutritional knowledge is self taught based on the experience of the results that I have had eating this way.

How do you integrate your personal and professional life?

I do not see a big difference between my personal and professional life. I try to live by my values. I am very environmentally friendly and it’s important for me to believe in what I’m doing.  I like to support certain types of organizations, restaurants, where I buy my groceries. I like to have a good balance where I spend time with my family, boyfriend, friends and a good amount of time on my business. In my mind it’s all the same because anywhere that I am, I am going to be thinking about my business, ways to help others, and things to recommend. If someone recommends a book to me and I read it and enjoy it, I am going to recommend it to my clients. My personal and professional lives blend together.

What’s a major regret that you’ve had in life?

I think it’s only a half regret, but I think I regret going into computers instead of business school, but at the same time I think that I would have ended up in the same place. But a part of me regrets having that kind of background. I would have liked to know about building a business, marketing and about the legal aspects of a business instead of the technical background that I have. I think in the end I would have been able to learn both things so it isn’t the biggest regret ever.

What are five life lessons that you have learned so far?

1. To not second guess myself. There were many times when I made a decision and wondered if the other way would have been better. Now I am a lot more comfortable with the decisions that I make.
2. Life is short. There is a lot of heart disease in my family, and that in part brought me to discover raw foods and adapt to this lifestyle and realizing that we are here for a certain amount of time and have to make the most of it, and we also have to take care of our health.
3. My third life lesson is to follow your passion and doing things that you think really matter in the world. So I was working in a very corporate environment, and it was really good money, but it wasn’t what I thought the world needed in terms of what I could offer it.
4. Learn to accept feedback and go with the flow. I am a perfectionist so when someone criticizes my work, my website, I have to look at it and take what’s useful and make the change. I am learning not to take things so personally.
5. I am very focused whenever I have something to do, but I have to tone it down because for a whole week I could be working on my website at the exclusion of everything else or I could be exercising and doing nothing else so I have to balance all of this. I am working on this because I have a Type A go-for-it personality.

When you have some down time, how do you spend it?

I like to read and I read quite a bit. I also like martial arts, swimming, playing games with my boyfriend and friends, card games, board games, that kind of stuff.

What process do you use to generate great ideas?

Most of my ideas come to me right before I fall asleep, go for a walk and when I shower because I am relaxed then. When I take a break from work I get ideas, all my ideas come to me at once and I have to write them down immediately or I might lose them.

What’s your favourite quotation and why?

“Well-behaved women never make history” by Laurel Thatcher Ulrich and the reason why I like that quote is because society has a lot of expectations when it comes to gender, and as female entrepreneurs, we have to be bold and be who we want to be and not shy away from our potential and what we can do in the world. For me, well-behaved is bucking convention and going against the norm.

How do you define success?

I define success by the way you feel, and I know that some people define it by money, your house and by more tangible stuff. But I think that success is more about the inside and how you feel on a day-to-day basis. If you feel like you are contributing and being rewarded for what you are doing and feeling comfortable in your space in the world, then you are a success.

In your opinion what’s the formula for success?

The formula for success will depend on the person. For entrepreneurs it’s putting yourself out there and deciding what you want to do, how you’re going to help people and going forward and creating great information and being there for people, but also taking a look at all the things that contribute to success, such as are you sleeping enough, are you eating well, are you exercising and creating a legacy, which is one of the things that will be there for generations to come.

What advice do you have for someone just starting out in your field?

Start local if you can and one of the things that has been useful for me is doing talks, and demonstrations, and connecting with people in person. Beyond that is building your website and creating your marketing. Having a website has been great for me because people have been able to go there and get information. From there keep building your offerings.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

The number one person would be Steve Jobs and I’d like to know how he keeps his drive and doesn’t get distracted from all the rumors. It would be interesting to learn how he keeps level headed.

Another person, who I have met (she was filming a movie in my small home town and I waited around until I got to meet her. It was a very short meeting) who I would like to meet again is Angelina Jolie and I would ask about her work with the United Nations and all the volunteer work that she does.

I would also like to meet Bill Gates and ask him how he manages his foundation and find out where he is going with the Bill and Melinda Gates Foundation. I would like to also find out what motivated him to start the foundation.

The fourth person that I’d like to meet is Gary Vaynerchuk. I feel like I know him already because of all his videos but I would like to ask him how he manages his time. He used to answer all his emails and now he doesn’t anymore, but he does everything himself and I’d love to know how he does that.

I would love to meet Hillary Clinton and find out how she ran her campaign.

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

It would have to be Wishcraft by Barbara Sher. It took me out of the way I used to think about life, doing things and achieving goals. I like the way she describes how to get other people to help you to reach your goals. It was very step-by-step which was awesome. One exercise I liked was designing five or six lives and see how they each did and it was really interesting to see how you could have different options and you didn’t have to have one you and you could take different aspects of all those selves and incorporate them into your life right now.

One of the things I wanted is to have clients and do more one-on-one coaching and consulting and the other part was writing so it was really interesting to see how one of the mes would be a writer and the other a coach and I thought to myself that well I could do both, so I did.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

I would take Tribes by Seth Godin which is about leading people where there was no leader before

I would also bring The Purple Cow by Seth Godin as well, which is about how to make your business and your offering different.

The End of Overeating by David Kessler is about how the commercialization of food has made it easier to eat a lot more of it

Nine Lives That Are Holding Your Business Back And The Truth That Will Set You Free by Steve Chandler. And that book is basically just taking away all those things that you tell yourself to keep you from doing things that you really have to do in your business. That book has changed the way that I think about business.

Another book that I really liked is Awaken the Giant Within by Tony Robins. I read that one quite a while ago but I think that I could read that one over and over again. That book has everything to keep you going.

What one music CD and movie would you like to have with you (on the deserted island) and why?

I like the movie Hook and it’s about Peter Pan and I also liked A League of Their Own, which was about women playing baseball during the war.

I really like Sarah McLaughlin and I could listen to her over and over again.

What excites you about life?

There are really very few limits and that excites me, and more people are living an alternate lifestyle eating more raw foods.

How do you nurture your soul?

I meditate a little bit and I love going out into nature, sitting under a tree or by the water and connecting. I find that great for my spiritual side.

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

I would wish for a solution to our overpopulation, and not a gruesome solution but one that would take into account everything that the planet needs, that people need. The solution could be really simple like people cutting back on certain things that they considered necessities. I want to heal the planet.

Complete the following, I am happy when…..

There is sunshine and I am with people that I love.

What nuggets can you take away from Nathalie’s interview?

Let’s keep the conversation flowing, please let me know what you think about this.  Click on the comment link below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN. I can assist you with that too. Visit my sales page for resources such as The Invisible Mentor Toolkit to assist you in acquiring wisdom from a distance. For free white papers click here.

Today, I present 24-year old Nathalie Lussier. It’s the first time that I have interviewed someone so young, but I thought it important to bring you a diversity of voices. Open your mind, and see what you can learn from this young lady who is not only passionate about what she does, but is wise beyond her years. It was a pleasure to interview her because she is so thoughtful, and she was willing to answer questions which require the wisdom that comes with age. For instance, when asked, “If you had to start over from scratch, knowing what you know now, what would you do differently?” she responded, “I would have started earlier to try to understand what people wanted, see what they had trouble with and help them in that area.” In my opinion, that’s good advice because we often create products that we think people should want, instead of what they actually want.

Tell me a little bit about yourself.  

I am known as the raw foods witch, and I help people to eat more fruits and vegetables. I have a background in software engineering and all of my nutritional knowledge is self taught based on the experience of the results that I have had eating this way.

What’s a typical day like for you?

I wake up and drink a green smoothie, which is basically fruit and green leafy vegetables. After that I work on the computer, and sometimes I go for a swim during the day because I like to break things up. I do more work on my computer and in the evening I have a big salad with my boyfriend Robin, and later read a book.

How do you motivate yourself and stay motivated?

I like to get feedback so when I hear that others are enjoying my work or getting a lot of results from what I am teaching, that propels me forward and motivates me.

If you had to start over from scratch, knowing what you know now, what would you do differently?

I would have started earlier to try to understand what people wanted, see what they had trouble with, and help them in that area.

What’s the most important business (or other) discovery you’ve made in the past year?

Making relationships a priority is the new way of doing business today. You can really connect with people online with tools like email, Twitter and Facebook. You can really get to know people and build relationships over time, and give them what they need instead of just pushing stuff in their direction.

What’s one of the biggest advances in your industry over the past two years?

In terms of raw foods, things are shifting away from being very strict, and moving toward welcoming everyone to try eating this way a little bit more.

What are the three threats to your business, your success, and how are you handling them?

1. The first is time management. I would be reading email and responding to them then I click on a link in an email and all of sudden a lot of time has elapsed and I realize that I have not done any work. So what I do is frequently check the time and see how I am doing and ask myself if I have done what I said I was going to do by that time of the day and that is how I handle that threat.
2. Another threat I would say is misinformation. When people hear the term raw foods, they immediately think it’s all or nothing, but the way that I teach it is you can eat fresh fruits and vegetables and get the benefits from that. You do not have to be that strict with yourself.
3. And the third threat kind of relates to the first idea is that I have a lot of passion and am prone to go off on a tangent and do something new and different that does not necessarily relate to what I am doing right now. The way that I deal with this is to focus on what my goals are and where I am headed.

What’s unique about the service that you provide?

I like to make it fun, informal, down-to-earth and accessible to anyone who is remotely interested in getting healthier, and I like to deliver all my stuff online except for a few things that I deliver personally, which I enjoy. I love to do videos and recipes that are simple so everyone can get their hands dirty. And what’s really fun about the way that I teach things is that I am known as the witch so I like to bring in a special magic feeling to everything that I do.

What do you observe most people in your field doing badly that you think you do well?

Most people in my field do not have the type of technical background that I have so I am able to have interactive technologies and videos on my website and this may not be easy for them.

Describe a major business (or other) challenge you had and how you resolved it.

One of the challenges that I had in the beginning was getting people to visit my website and get interested in my services. I think that’s also a challenge that many people face. I resolved the challenge by writing something that really connected with my audience. In the beginning when I was writing articles, blog posts, I was really writing for myself. I was writing stuff that was useful for my colleagues and myself, but not useful to those who were new to raw foods. So just shifting to write about what raw foods is, and how you sprout your own nuts and seeds and dehydrate stuff has made a difference and my business took off.

What lessons did you learn in the process?

I learned to really listen to my people and when I had no readers to listen to I learned to use Google Keywords to identify what people were searching for in my field. I learned to shift my mindset to what my customers were thinking.

Tell me about your big break and who gave you.

My big break happened last October about Halloween time. I basically did a big launch, had done a speaking engagement, another audio interview and a couple of radio that same week. It was an accumulation of all these speaking events and giving talks about raw foods that pushed things over the edge and made the launch a big success for me. One talk was at The Big Carrot in Toronto, Canada and I did some online podcasts.

Describe one of your biggest failures. What lessons did you learn, and how did it contribute to a greater success?

Before the big launch that I did, I tried to do something similar to provide a program for people, and it really didn’t resonate with anyone. It didn’t connect with my audience and my offering wasn’t quite right, the timing wasn’t right either. It was a failure in that I launched a product that didn’t take off, but it was useful to me to see what it took to create a program like that, the time it took and what people really wanted. Learning from that helped me down the line to achieve success.

What has been your biggest disappointment in your life – and what are you doing to prevent its reoccurrence?

I always felt that I had this knowledge of what I was meant to do and it had something to do with health, but I became a programmer because I was very idealistic and thought that I could create software that would lead to finding the cure for cancer or something like that. I guess I was very disappointed that things didn’t turn out the way the way I expected. That has made me think about how I make decisions and my expectations of the world. These days I think about my decisions very differently from back then. I was pretty young when I made that decision.

What’s one of the toughest decisions you’ve had to make and how did it impact your life?

The toughest decision that I made was to turn down a job offer and go out on my own to start a business. I had a job offer to work on Wall Street in New York City and I also had it in my mind that I wanted to travel and visit China. My boyfriend Robin is from China and I wanted to visit his family. So I made the decision to turn down the job offer and figure out what I’d do when I returned from China. It was a very tough decision to make but it turned out very well.

What are three events that helped to shape your life?

1. I am a black belt in Tae Kwon Do and one of the events which shaped me was attending a big competition in the US and winning a medal there. And it was great to see what it was like outside of my tiny home town in Ontario. The experience built my self confidence.
2. Another event also occurred when I was younger. I participated in a forum for young Canadians. A bunch of high school students were brought to Ottawa, Canada and we talked about politics and how to change the world and it made me realize that we are all in this together and how we take action is how we differ.
3. I lived in California for four months for an internship and just being there, meeting people and attending a seminar was really life changing for me to be around people with different mindsets. Being there started bubbling some of my business ideas.

What’s an accomplishment that you are proudest of?

Being in business right now.

How did mentors influence your life?

Mentors influenced my life a lot! One of my mentors was my tae kwon do instructor and she was very influential in giving me self confidence. It was good to have someone who believed in me and wanted to see me go far. Other mentors were very instrumental, especially in business, and women I met online were very motivational to me and gave me the power and courage to step out and do this.

What’s one core message you received from your mentors?

Trust yourself, listen to your intuition, and take action.

Which resources (books, movies, training etc.) did your mentors recommend to you?

One of the ones I liked was a book called Book Yourself Solid by Michael Port. Other books recommended are all the books by Seth Godin and the Ultimate Sales Letter by Dan Kennedy.

As an Invisible Mentor, what is one piece of advice that you would give to readers?

Trust yourself that what you are doing is going to work, put yourself out there and show people that you care and build relationships. Stick to what you are doing and don’t give up when things aren’t going well.

What nuggets can you take away from Nathalie’s interview?

Let’s keep the conversation flowing, please let me know what you think about this.  Click on the comment link below. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN. I can assist you with that too. Visit my sales page for resources such as The Invisible Mentor Toolkit to assist you in acquiring wisdom from a distance. For free white papers click here.

This is Part 2 of Paul’s interview. When reading this interview,  think about ways to apply his wisdom. What is the formula for success? For Paul, it is to figure out what you are passionate about and find a way to do it? The book that profoundly impact him is Brand You 50 by Tom Peters. This is unusual because most people are not impacted by business books. Which book has profoundly impacted you?

Tell me a little bit about yourself.

Paul Copcutt, a transported Brit, came to Canada in 1996 with the biotech company I was working with to follow a Canadian and convince her to marry me. Started my company Square Peg in 2004 as a recruitment company but always with the intention of doing something more involving personal branding because what I had been doing in a corporate career was personal branding there was just not the name for it.  Now that is all I do, personal branding for individuals, inside corporations and speaking on the topic.

How do you integrate your personal and professional life?

They are intertwined all the time because I work from home and in my work and speeches I use personal examples to communicate the message of personal branding.

What’s a major regret that you’ve had in life?

Not having my mother around to see her grandchildren.

What are five life lessons that you have learned so far?

1. There is no such thing as a free lunch
2. The easiest route is sometimes the right one.
3. It does not have to be perfect. Learn from both mistakes and successes.
4. It’s okay to say no and sometimes you have to have tough conversations.
5. Sometimes it is personal, not just business, so be respectful of that.

When you have some down time, how do you spend it?

With my family. Catching up on reading. Enjoying the outdoors.

What process do you use to generate great ideas?

Mind mapping. Also going to a favourite place and reflecting on what I am trying to do and thinking with an open mind, jotting down whatever comes in to it.

What’s your favourite quotation and why?

“Treat people as if they were what they ought to be and you will help them become what they are capable of becoming.” Johann Goethe

It sums up what I believe personal branding has the capability of doing for everyone.

How do you define success? –

Being rewarded for doing what you love to do and that lets you lead the life you want to live.

In your opinion what’s the formula for success? -

Find out what you are passionate about and figure out a way to live a life doing it.

What are the steps you took to succeed in your field?

1. Reach out to those I saw as successful in the field and ask for their advice.
2. Personal and professional development through reading, programs, training and sharing of ideas.
3. Collaboration.
4. Helping others.

What advice do you have for someone just starting out in your field?

Find a mentor and find the time to mentor someone yourself.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

With the way that the world is so connected now this is way more possible than most people appreciate or realize. I think you can do much of this yourself. So I would more likely choose people who are now gone.

1. My mother – what was I like as a toddler and see how comparable that was to my own experiences of my children growing up.
2. Winston Churchill – to understand what leadership meant to him and what made him persevere.
3. Mother Teresa – to appreciate sacrifice and for my own humility
4. Martin Luther King – to understand what drove him to do what he did.
5. Queen Elizabeth the First – how a woman was able to reign for so long

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

Tom Peters – Brand You 50. This was one of the very first books on personal branding and started my journey. As soon as I read it I realized what he was talking about was what I had done in my career and explained a lot. It was probably more emotional because it spoke to my belief that you can do what you want to do if you put your mind and efforts to it.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

1. Book of quotations – for daily insight and inspiration
2. Dictionary – to learn a new word everyday and find a context to use it
3. Suduko – because I like logical puzzles to keep my mind active
4. Encyclopedia of World Religions – to understand the basis of all human cultures
5. War and Peace (Vintage Classics) – because I never finished it for English Literature class.

What one music CD and movie would you like to have with you (on the deserted island) and why?

Music – Mozarts 40^th – my Dad used to play classical music every Sunday lunch, his attempt at having us appreciate classical music.

Film – Kind Hearts & Coronets – black and white English comedy where Sir Alec Guinness plays eight different characters. Great plot, Guinness is a genius and the perfect comedic twist at the end.

What excites you about life?

At the moment I am just scratching the surface of what is possible with personal branding. So much more to do.

How do you nurture your soul?

I do not know if I do enough now to say I nurture it. Something I am working on.

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

Make every country capable of being self sufficient in food.

Complete the following, I am happy when…..

My children continue to believe that anything is possible.

What nuggets of wisdom have you gleaned from Paul’s interview? How might you apply his responses to your situation.

Keep the conversation flowing. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN, I can assist you with that too.

Today and tomorrow we present Paul Copcutt’s interview. Are you noticing any similarities in the interviews that you read here? If you were asked what are three threats to your business, how would you answer? What are three events that shaped your life? For Paul, it was (1) The death of his mother and sister when he was seven years old, (2) Taking a job at a biotech firm as a National Sales Manager without any medical experience and (3) Marrying his wife. If you were to respond to the questions, would any of  your answers be similar Paul’s?

Tell me a little bit about yourself. Tell me a little bit about your company and where the idea for your business came from?

Paul Copcutt, a transported Brit, I came to Canada in 1996 with the biotech company I was working with to follow a Canadian and convince her to marry me. I started my company Square Peg in 2004 as a recruitment company but always with the intention of doing something more involving personal branding because what I had been doing in a corporate career was personal branding there was just not the name for it.  Now that is all I do, personal branding for individuals, inside corporations and speaking on the topic.

What’s a typical day like for you?

I run a home based business, so once the family is getting on with their day is when mine starts professionally. This will involve talking to clients on the phone, using the technology of the internet to connect and stay in touch. If I am out meeting clients or speaking, a day can start early and be a long one depending on location, travel etc.

How do you motivate yourself and stay motivated?

My main motivation is that everyone should have the opportunity to understand personal branding and see if it applies to them. My purpose is to spread that message to as many people as possible. Also I love to connect with others. My colleagues and connections become my virtual watercooler. I am in two mastermind groups and we help and hold each other accountable.

If you had to start over from scratch, knowing what you know now, what would you do differently?

The journey I have had to this point makes me who I am, I don’t know that doing it differently would have resulted in the same outcomes, so I hesitate in saying what I would do differently.

What’s the most important business (or other) discovery you’ve made in the past year?

That my biggest strength is spreading the message to many versus converting people one at a time and modestly I am actually very good at it.

What’s one of the biggest advances in your industry over the past five years?

The speed of the internet and the developing technologies that stem from that. Now people see the need to manage their personal brands because of the impact of social media and online brands.

What are the three threats to your business, your success, and how are you handling them?

1. Remaining focused – belief that what I am doing now is right and resisting the temptation to look at another direction just because things may not be happening fast enough. 2. Too much noise, not enough substance – there are a lot of people now talking about personal branding but to be honest that is all it is. There are very few people who are actually doing something everyday in terms of helping people define and develop their personal brands. 3. Bright shiny objects – trying too many new things can be a distraction. I am a catalyst and starter, but not a finisher, so new ideas and so on are a big attraction but also distraction.

What’s unique about the service that you provide?

I inspire people to take action with regards to their personal brands by sharing personal information and examples and practical solutions. There does not have to be smoke and mirrors to make this happen.

What do you observe most people in your field doing badly that you think you do well?

I do not think that most people in my field who are actually working with people on their personal brands are doing it badly. It is more those that talk about personal brands as the solution to online branding but fail to get the foundation offline established first.

Describe a major business (or other) challenge you had and how you resolved it.

Charging by the hour you reach a limit – either in number of hours you can work or fees you can charge – or both. I stopped charging by the hour or month for my services and went to a project based model.  Researched value based fees models and created proposals and marketing materials around talking about value and outcomes versus hours worked.  I now have only one client who pays by the hour and that is an arrangement through a partner and not my contract.

What lessons did you learn in the process?

People are receptive to a project based fee model for consulting and coaching. It makes you focus more on the outcomes and creates a much better relationship with clients because you both have interest in getting results versus just delivering a program.  Clients call on me when they need to not when they need to pay for it.

Tell me about your big break and who gave you.

My first ever client for my own business. I had made the decision to leave my previous employer and had no actual business to take with me. That first client gave me the opportunity to prove myself and became a significant client for my first 2-3 years of business.

Describe one of your biggest failures. What lessons did you learn, and how did it contribute to a greater success?

First ever job that required me to sell a service instead of a product. At the time I was not ready, I could not relate to selling an intangible and within 3 months I had left the company. The next time I went to sell a service a few years later I knew what was expected and needed and although it still took me some time to get good at, it eventually set me up for what I do now.

What has been your biggest disappointment in your life and what are you doing to prevent its reoccurrence?

To varying degrees I still get disappointments – the contracts or pieces of work you expect to get but don’t. I try to learn from every experience and even ask the question “Is there something I could have done differently?” and take that to the next experience.

What’s one of the toughest decisions you’ve had to make and how did it impact your life?

Moving to Canada with all my family still in the UK. I knew deep down it was the right move, and Canada has offered me so many opportunities as well as a wonderfully supportive wife and two great children. Not sure if I ever would have started my own business back in the UK.

What are three events that helped to shape your life?

1. Loss of my mother and sister when I was 7 years old.
2. Taking a job as a National Sales Manager for a biotech company without any medical qualifications.
3. Marrying my wife.

What’s an accomplishment that you are proudest of?

My two children.

How did mentors influence your life?

There are probably three people, apart from my father, who have influenced my life.  My first ever boss when I had a part time retail sales position. He said, “You are never bigger than the customer and the customer is never bigger than you.”

The owner of the first recruitment company I worked for who let me learn from my own mistakes and was okay with my learning the lessons even if it meant we lost the business.

And my boss when I first became a manager, who always challenged me to have at least two options to any decision.

What’s one core message you received from your mentors?

See above

Which resources (books, movies, training etc.) did your mentors recommend to you?

The most influential training I received was the Wilson Learning Social Style program over 20 years ago and is still something I use now.  I am constantly looking for new resources, books and probably seek out opinions from many places to find these, but I have never found anything to replace that program.

As an Invisible Mentor, what is one piece of advice that you would give to readers?

Be yourself, be truthful. Stick to your values and beliefs and it’s okay to say no sometimes.

What nuggets of wisdom have you gleaned from Paul’s interview? How might you apply his responses to your situation.

Keep the conversation flowing. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN, I can assist you with that too.

Instead of an interview, I have decided to line up responses to the same career-related questions so that you can compare and contrast them. The interviews are content rich and some may find it daunting, others may find it difficult to remember all the wonderful information. This is a way for me to enhance the user experience and make it easier for you to use the information. Please let me know what you think.

How did mentors influence your life?

Gina McAdam

Their kindness and generosity, sharing their time, ideas, experiences and contacts, impressed me deeply. This gave strength when one needed it, and also a key through many doors that may have otherwise remained locked or unnoticed. Their bright example is what made me want to be a mentor as well. In 2008, I was thrilled to be named Shine Outstanding Mentor of the Year. Shine is a national industry award for female talent management in the UK hospitality and tourism industry. It was started in London by two ladies of Italian origin who wanted to make a difference to how women were seen and wanted to see themselves in the industry.

Ron LeBlanc

I have always surrounded myself with very bright people, and my mentors have always been good to me. I am always striving to improve myself.

Lynn Kahle

I can’t think of any mentors and that makes me sad…

Duke Redbird

They influenced me in terms of encouraging me to understand that the pursuit of money and power as an end was unwise and that the best advice I got, often was follow your bliss. Use the talents that you were gifted with and the money will come.

What’s one core message you received from your mentors?

Gina McAdam

Don’t hide your light under a bushel.

Ron LeBlanc

Always deal with professionals and always get the very best people. If you do not have the best people you are not going to succeed in a difficult industry.

Lynn Kahle

I can’t think of any mentors and that makes me sad…

Duke Redbird

Be wise. I remember I was on a reserve in Morley, Alberta and there was this man in his late seventies or early eighties sitting under a tree. I sat beside him and he said to me, “What do you think about white man’s insurance?” and I said that I had never thought about it because I have never had it. He said, “I have thought about it a lot because they came around to my house to sell me insurance and I didn’t buy it,” and I said, “why?” he said, “When I was a young  man, about your age, I would chop wood for the older folks. I am an old man now, when I need a pillow someone gives it to me, and if I tell them to chop wood, they chop wood for me. That’s Native insurance. White man’s insurance won’t do that for you.” And that was the conversation and it has lived with me ever since.

Which resources (books, movies, training etc.) did your mentors recommend to you?

Gina McAdam

One fabulous mentor, Diane Morris who runs TIAW, recommended that I join and get involved in good networks. I have never looked back since. Someone who is less a mentor than a caring colleague has always signposted me to great articles, events, people and organisations.  Through him I’ve got involved in the Oxford Brookes University Bacchus Mentoring programme for final year hospitality management students. I now mentor a very motivated girl from Sweden and a very bright young man from Hong Kong.

Ron LeBlanc

I was told to keep current on the front side of things because of the constant oscillations of the market and everything else. Everything that affects your business is always shifting so stay on the front side.  Get the best data and voices. I used to read Harvard Business Review, and marketing magazines.

Duke Redbird

They encouraged me to read non-fiction books.

As an Invisible Mentor, what is one piece of advice that you would give to readers?

Gina McAdam

Nurture the people who give to you, always give back. Also, someone I spoke to recently said that one of his mottos was ‘you can’t have two faces’. Treat everyone with equal respect. That is so true.

Ron LeBlanc

Follow your bliss, follow your passion and stay current at all times. You are always unfinished, you are always working on something you want to be and will be. Have a leading kind of curiosity that gets you access to all the information in your particular sector. You have to be passionate, and if you are not, the universe will conspire against you. You want the universe to support you. The intelligent universe will support someone who is operating within their passion and following it.

Lynn Kahle

READ.

Duke Redbird

Realize that what gets everyone up in the mornings is one of four motivations or a combination of them: money, power, self preservation and romance, which includes all the arts, and everything associated with the arts. These are the motivators, and put more emphasis on the self preservation and romance side, and less on the money and power side. You’ll be a happier person.

What are five life lessons that you have learned so far?

Gina McAdam

Respect yourself and all people; b) never give up and that’s different from cutting your losses c) know that you can’t know everything, d) trust in Someone or something higher; e) never forget to say thank you.

Ron LeBlanc

1. Follow your bliss, follow your passion: when you follow your passion you find that the universe conspires to help you along the way
2. Notwithstanding that passion, you need an honest assessment of the possibilities within the choice which you have taken. If your passion is to move piano you know there is a limitation there. If your passion is to be a head of a company you know that’s a different thing completely so you have to have a realistic view on your ambitions
3. Once your way has been chosen, the lesson in life is that you have to be the best. Every individual is unique in some way and has unique sets of talents of experiences and that uniqueness has to be shored up by all the information possible. You have to know what you are doing and be efficient in the career that you’ve chosen.
4. You cannot expand your business without co-operating. One of the imperatives is survival of the co-operatives. Every expanding business needs a level of faith and you need trusting people around you. You need to be able to give up some of the power and co-operate.
5. You can be wrong, and you have to be able to take a bullet, be candid about it and say that you are wrong. You have to be quick about it. That’s the best way forward. Meet those challenges, meet those failures with candor.

Lynn Kahle

1. Learn to listen.
2. It is better to give than receive, especially when it’s unexpected.
3. The golden rule still applies.
4. Love is infinite—your children teach you this.
5. Good health, physical and mental, really is priceless.

Duke Redbird

This is a tough question and I could write a book just to give it justice. But I would say don’t sweat the small stuff, the only thing we have is now, this moment, there is truth and relative truth, most people function on relative truth and few people have an idea about what is really truth. Another life lesson is that the opposite of birth is death and the opposite of life is eternity.

What are the steps you took to succeed in your field?

Gina McAdam

Generally, I was never afraid to try something new and see where it would lead.  I didn’t have fixed ideas and notions about myself. When I did, I knocked on the right doors. But I was lucky always to have an orbit of good and wise people around me for support.

Ron LeBlanc

Straight and unmitigated courage and confidence in my own talent and intelligence but also I have learned more and more that I need a supporting group of professionals as I move forward, education and professional support and a great deal of courage. Go for it!

Lynn Kahle

Not so sure that I have but I do keep up and change the content of a course to be as relevant as possible.

Duke Redbird

Never burn bridges, treat everyone with respect, and follow the golden rule.

What advice do you have for someone just starting out in your field?

Ron LeBlanc

Collect all the information possible about the field, look at it and really be mindful of how the field moves you, and make sure that it is field that you want to be in. Look at yourself and make sure that it is the place for you. You only have one life so you want to be sure.

Lynn Kahle

If you don’t love it, leave it. Do something else. There are a lot of options.

Duke Redbird

Be compassionate and have charity in your heart.

if you combined the responses what might you create? If you compared and contrasted the responses, what might you glean? Keep the conversation flowing, please comment. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN, I can assist you with that too.

This is the second segment of the interview with Duke Redbird. I learn so much from these interviews, and I hope you do too, and I never know what I will take away. When Duke was asked about his one wish, he responded that he’d like to see what the world looks like in 100 years. And he would take the 25-volume set of Encyclopedia Britannica on a deserted island because that’s all he would need. Duke told a story about a core message from his mentors and I was touched by it, we are our brother’s keeper. We live in a me-me-me world, but that’s no excuse. What are your thoughts?

Tell me a little bit about yourself.

I am a First Nations Ojibwe Elder from Saugeen, a small reserve located in Ontario. I was born in 1939 so I’m 70 years old and will be 71 in March. I lived my entire life between the sacred and the profane, and I see the sacred as anything that has been created by the creator and nature, and the profane as anything that has been created by human beings. So when I am in the sacred I try not to profane it, and when I am in the profane, like I am today, I try to bring something sacred to it, so that’s my rule and prime directive.

What’s an accomplishment that you are proudest of?

I am very proud of my three wonderful children: a boy and two girls and grandchildren. They haven’t given me any trouble or worry. It’s a proud accomplishment to see how well they turned out.

How did mentors influence your life?

They influenced me in terms of encouraging me to understand that the pursuit of money and power as an end was unwise and that the best advice I got, often was follow your bliss. Use the talents that you were gifted with and the money will come.

What’s one core message you received from your mentors?

Be wise. I remember I was on a reserve in Morley, Alberta and there was this man in his late seventies or early eighties sitting under a tree. I sat beside him and he said to me, “What do you think about white man’s insurance?” and I said that I had never thought about it because I have never had it. He said, “I have thought about it a lot because they came around to my house to sell me insurance and I didn’t buy it,” and I said, “why?” he said, “When I was a young  man, about your age, I would chop wood for the older folks. I am an old man now, when I need a pillow someone gives it to me, and if I tell them to chop wood, they chop wood for me. That’s Native insurance. White man’s insurance won’t do that for you.” And that was the conversation and it has lived with me ever since.

Which resources (books, movies, training etc.) did your mentors recommend to you?

They encouraged me to read non-fiction books.

As an Invisible Mentor, what is one piece of advice that you would give to readers?

Realize that what gets everyone up in the mornings is one of four motivations or a combination of them: money, power, self preservation and romance, which includes all the arts, and everything associated with the arts. These are the motivators, and put more emphasis on the self preservation and romance side, and less on the money and power side. You’ll be a happier person.

How do you integrate your personal and professional life?

I mentor and advise in my career, and I am also a broadcaster. I work in film and television. I write poetry, essays and give speeches. My personal and professional lives are one and the same.

What’s a major regret that you’ve had in life?

The biggest was that I spent more time on activities that were not enhancing and rewarding than I should. This is especially important when you are young.

What are five life lessons that you have learned so far?

This is a tough question and I could write a book just to give it justice. But I would say don’t sweat the small stuff, the only thing we have is now, this moment, there is truth and relative truth, most people function on relative truth and few people have an idea about what is really truth. Another life lesson is that the opposite of birth is death and the opposite of life is eternity.

When you have some down time, how do you spend it?

I watch television, read, go to clubs, engage people, take walks, and sit in cafes. I also like discovering the city and the environment, wherever it happens to be.

What process do you use to generate great ideas?

I guess the fact that there are no great ideas inspires me.

What’s your favourite quotation and why?

Do unto others as you would have them do unto you. It’s the golden rule and if everyone followed that we would have a better world to live in.

How do you define success?

Success is getting what you want, but happiness is wanting what you get.

In your opinion what’s the formula for success?

Success is when you get what you want.

What are the steps you took to succeed in your field?

Never burn bridges, treat everyone with respect, and follow the golden rule.

What advice do you have for someone just starting out in your field?

Be compassionate and have charity in your heart.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose?

Dalai Lama, President Barack Obama, Nelson Mandela, and Eckhart Tolle

Which one book had a profound impact on your life?

The Bible

If you were stranded on a deserted island, what are five books that you would like to have with you and why?

Encyclopedia Brittanica, that’s all you need.

What one music CD and movie would you like to have with you (on the deserted island) and why?

The one CD is anything by Jesse Winchester and the movie is The Godfather.

What excites you about life?

The fact that it exists at all.

How do you nurture your soul?

I write poetry.

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

I would like to see what the world will look like in 100 years.

Complete the following, I am happy when…..

I get what I want and I want what I get.

What nuggets of wisdom have you gleaned from Duke’s interview? How might you apply his responses to your situation.

Keep the conversation flowing. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN, I can assist you with that too.

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Photo Credit: Wikipedia via Apture

On Wednesday and Thursday we present an interview with Duke Redbird, First Nations Ojibwe Elder. It is my intention to bring to you a diversity of interviews so that we may all learn and grow. It’s amazing how much we can learn from others if we are open. Interviewees who are different from us can direct our thinking in new directions. For example, when talking about disappointments in life, Duke says that if the glass is half-full he simply gets a smaller glass, so now that glass is full. I wouldn’t have thought of that. We are socialized to choose between half-full and half-empty so it doesn’t occur to us that we can add another choice and that is to get a smaller vessel. What are your thoughts?

Tell me a little bit about yourself. Tell me a little bit about your company and where the idea for your business came from?

I am a First Nations Ojibwe Elder from Saugeen, a small reserve located in Ontario. I was born in 1939 so I’m 70 years old and will be 71 in March. I lived my entire life between the sacred and the profane, and I see the sacred as anything that has been created by the creator and nature, and the profane as anything that has been created by human beings. So when I am in the sacred I try not to profane it, and when I am in the profane, like I am today, I try to bring something sacred to it, so that’s my rule and prime directive.

What’s a typical day like for you?

I mentor faculty and students at the Ontario College of Art and Design, I am also a mentor for students at the University of Toronto, I am doing a totem impact project at York University, and I work on my film and television projects.

How do you motivate yourself and stay motivated?

Motivation is just waking up in the morning and realizing that you are alive and have things to do. We are here for a purpose and we have to fulfill that function whatever we find it to be. It is sort of like Joseph Campbell says about following your bliss.

If you had to start over from scratch, knowing what you know now, what would you do differently?

I would never have touched alcohol or cigarettes in my youth. In my youth, holding your liquor and smoking appeared to be social badges of maturity. Though I quit drinking 25 years ago, and I no longer smoke, those were very poor choices. I wish I had had a mentor to steer me in another direction.

What’s the most important business (or other) discovery you’ve made in the past year?

The most important discovery that I made was to recognize the shift of consciousness that’s taking place around the planet, and it’s taking place with all the discourse that’s going on about developing more spiritual context to engage the world that we live in. It’s like a quantum leap has taken place in a new kind of reality. It’s no longer about money and power, it’s about self preservation, and romance is becoming integrated into those ideas.

What’s one of the biggest advances in your industry over the past five years?

Technologies are constantly improving. We are on the cusp of a whole new technological society, and it has to do with things like making a movie on your cell phone and being able to project in on a screen, 3-D on your laptop. Now we have floating keyboards and you don’t even need a keyboard in front of you, just a little projector projecting one on your table, or some empty space, and it works on your computer. Whenever we come up with a new technology we have no idea how it will affect us as human beings.

What are the three threats to your business, your success, and how are you handling them?

Can’t think of any.

What’s unique about the service that you provide?

There is nothing particularly unique about the service that I provide, except that I am engaged in broadcasting as an Arts and Entertainment reporter, and I act as a mentor elder and advisor to students.

What do you observe most people in your field doing badly that you think you do well?

I think the fact that television is becoming planned and not as creative as it once was. I look at old programs, what we called the Golden Age of television and classical TV and things have gone downhill in terms of what we call infotainment, it’s information and entertainment combined, but it’s not real news.

Describe a major business (or other) challenge you had and how you resolved it.

Every decision that one makes is a challenge to get it right, and I saw most of the challenges that I faced on the basis of discovering whether they were wise decisions. I realize that the past is over, it’s gone and so one shouldn’t dwell on the past. You face a challenge based on the information you have at the moment, and then you try to solve it on the basis of wisdom, and how they might affect  your condition, your health, your attitude and personality, all those things.

What lessons did you learn in the process?

Most of what we consider to be civilized activities are nonsense, and so we have to make our way through a maze of bad decisions that people are making on our behalf.

Tell me about your big break and who gave you.

Moses Znaimer gave me the opportunity to work in television, and York University gave me a lot of help when I went to university. I have had so many it’s from a series of people.

Describe one of your biggest failures. What lessons did you learn, and how did it contribute to a greater success?

To tell you the truth I cannot think of a big failure, nothing comes to mind.

What has been your biggest disappointment in your life – and what are you doing to prevent its reoccurrence?

I cannot think of a disappointment. I would view something as a disappointment if I wanted to do something and was stopped. That hasn’t happened to me. I was having a discussion with Ron LeBlanc and he asked me if the glass was half full or half empty. When a glass is half full, I simply reduce the size of the glass, and it becomes  full so you do not become disappointed if you have that approach to life.

What’s one of the toughest decisions you’ve had to make and how did it impact your life?

A few years ago I decided to go and live in the North, and I actually bought a business in the Algonquin Park area. For all intents and purposes I made up my mind to live up there permanently, and one of the hardest decisions I had to make was when I realized that it was impossible, and that I would have to come back to the city [Toronto] to fulfill the obligations that I had, my art and my career, and so that was difficult.

What are three events that helped to shape your life?

Being born, being orphaned at nine months, and going through non-Native American foster homes as a child. These people were taking in orphaned children as a business and not for compassionate reasons. Going through that experience as a child, I realized that I was a commodity and not a person, and that I represented an income. These things defined my personality, character and how I approach life. Another event is when I chose to celebrate my culture and also get involved on social and political levels to establish a more equitable life for First Nations people.

What nuggets of wisdom have you gleaned from Duke’s interview? How might you apply his responses to your situation.

Keep the conversation flowing. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise for white papers, articles, fact sheets, anniversary booklets, you name it. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content. And if you cannot figure out which books to read for professional development, I am your WOMAN, I can assist you with that too.

Today we present part two of Ron LeBlanc’s interview. Ron loves the concept of the hero’s journey so it’s no surprise that the one book that profoundly impacted his life is Joseph Campbell’s The Hero With a Thousand Faces. To generate great ideas, he immerses himself in art and hangs out with “great” people. This makes sense because a study by INSEAD business school revealed that networking is one of the five discovery skills for innovation.

Tell me a little bit about yourself.

I am a 58-year old Canadian and the Chairman of Madacana Holding Inc, a fairly major player in the gem business in Madagascar. I have a sapphire mine and land bank in Madagascar. We’ve been in Madagascar since 2004, and I took over operation and control of the mine in 2006, which is located in the south of Madagascar. Prior to 2006, I was a gem buyer.

Madagascar is a complex place, but I have experience doing business in Africa and I enjoy it. Madagascar is probably the best place in the world for gems so it was the right place and the right time. I am a low functioning polymath and I have done a lot of things: I’ve been in bars, restaurants and I have been in the aesthetics business for a long, long time. After two years of exploration, I am ready to go into serious mechanized mining in the gem business in Madagascar.

As an Invisible Mentor, what is one piece of advice that you would give to readers?

Follow your bliss, follow your passion and stay current at all times. You are always unfinished, you are always working on something you want to be and will be. Have a leading kind of curiosity that gets you access to all the information in your particular sector. You have to be passionate, and if you are not, the universe will conspire against you. You want the universe to support you. The intelligent universe will support someone who is operating within their passion and following it.

How do you integrate your personal and professional life?

It’s together and I think in some ways the guys who are surviving here do not separate their personal and professional life, it’s all integrated. But when I say that, there has to be sacrifices. But most powerful people don’t see it as a sacrifice.

What’s a major regret that you’ve had in life?

I don’t really have any regrets. I think I will have regrets when I finish having life. While you are in life you do not have regrets. Regret is the illumination you get by looking back when you have finished having life. I do not have regrets because I keep moving forward.

What are five life lessons that you have learned so far?

1. Follow your bliss, follow your passion: when you follow your passion you find that the universe conspires to help you along the way
2. Notwithstanding that passion, you need an honest assessment of the possibilities within the choice which you have taken. If your passion is to move piano you know there is a limitation there. If your passion is to be a head of a company you know that’s a different thing completely so you have to have a realistic view on your ambitions
3. Once your way has been chosen, the lesson in life is that you have to be the best. Every individual is unique in some way and has unique sets of talents of experiences and that uniqueness has to be shored up by all the information possible. You have to know what you are doing and be efficient in the career that you’ve chosen.
4. You cannot expand your business without co-operating. One of the imperatives is survival of the co-operatives. Every expanding business needs a level of faith and you need trusting people around you. You need to be able to give up some of the power and co-operate.
5. You can be wrong, and you have to be able to take a bullet, be candid about it and say that you are wrong. You have to be quick about it. That’s the best way forward. Meet those challenges, meet those failures with candor.

When you have some down time, how do you spend it?

I read at least 50 books each year. I am constantly reading and going to the theatre. I do this because I need the balm of escape so when I am in the theatre I just lose myself. I need that. The driving consciousness during wakefulness that I need for my business is nice, but the balm of escape allows me to get relief from that.

What process do you use to generate great ideas?

I hang out with great people, I read a lot, and I find that there is sympathy between what I’m reading and what I’m thinking, so the topics and the ambience is often found in the literature. I often go to the arts that I personally choose, or the friends that I hang around with, when I need to generate great ideas.

What’s your favourite quotation and why?

“Man plans, God laughs.” Yiddish proverb

It’s difficult to make a plan. You need a vision for it moving forward and you need to place milestones and you better be ready to adapt because making plans is like trying to predict the weather.

How do you define success?

I think success really is living with your passions. If you are a busker on the street and you’re playing music, or you’re trading on the floor or you’re being a mother, if you are doing what you want to do, that’s success. Living to your talents and your passions is really the measure of success.

In your opinion what’s the formula for success?

If you are blessed with a clearly defined and delineated passion, the formula for success is to be brave and to jump into that passion of interest.

What are the steps you took to succeed in your field?

Straight and unmitigated courage and confidence in my own talent and intelligence but also I have learned more and more that I need a supporting group of professionals as I move forward, education and professional support and a great deal of courage. Go for it!

What advice do you have for someone just starting out in your field?

Collect all the information possible about the field, look at it and really be mindful of how the field moves you, and make sure that it is field that you want to be in. Look at yourself and make sure that it is the place for you. You only have one life so you want to be sure.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Barack Obama: I think he is a fascinating and interesting character

Joseph Campbell: I would like to have met Joseph Campbell and talk to him about the mythological state of  man and the power of myth

Albert Einstein: I would have liked to meet Einstein because I am interested in science and math and would have liked to talk to him about gravity

Georgia O’Keefe: She is an interesting and fascinating painter and of course I’d like to talk to all the painters. I’d like to talk to Clinton, Van Gogh and a few of the other guys. I’m also interested in the impressionists.

Bill Gates: He has an interesting view on things. Steve Jobs would also be interesting too because he has an innovative and creative mind

And I would like to say to them, “What have you learned?” I think every character has a place of pure experience and I would love to learn what they have learned over and above everybody else.

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

The Hero With a Thousand Faces by Joseph Campbell. I see myself as being on a low grade journey and I’ve always been out in the world doing deeds,  and I guess this is a self mythology and Joseph Campbell without question has  gathered quite clearly all the pan-global myths and has articulated a pretty distinct underpinning of man’s journey, a kind of hero’s journey. He talks about Prometheus, Jason and so on. He talks about all these journeys and he really spoke to me. I have been out there on this mythological journey. I think it is very true and we are all mythological beasts and we follow the stages of mythology whether we know it or not.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

Joseph Campbell and the Power of Myth

Fall On Your Knees

1001 Arabian Nights

Don Quixote, Miguel  de Cervantes

Short stories by Alice Munroe

Bill Moyer’s Interview with Joseph Campbell, Joseph Campbell and the Power of Myth: He asks the pivotal questions and collates the information for us

Ann Michael’s Fall On Your Knees: I love poets who become writers. The story is about the Canadian experience, very richly articulated.

Short stories by Alice Munroe: I love Alice Munroe. She can make even the most mundane experience a kind of graceful experience. She is regarded as the best short story writer in the world.

What one music CD and movie would you like to have with you (on the deserted island) and why?

Movie: The 2001 Space Odyssey

Music: The Greatest Hits of Leonard Cohen

What excites you about life?

Beauty

How do you nurture your soul?

Beauty, I am in the gems business

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

I have got most of what I want so maybe I wish to be more tolerant, less hostile,  and to be more compassionate

Complete the following, I am happy when…..

I am beginning a project, the creative first few days of a project. And after a long night of dancing

What gems of wisdom can you glean from this interview? What aspects of the interview can you apply to your situation? Let’s keep the conversation flowing, please comment. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content.

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Today and Wednesday we feature Ron Leblanc, Chairman of Madacana Holding Inc. located in south Madagascar. I met Ron in Starbucks and I chatted with him for a bit and was fascinated by his story so I asked if I could interview him. You never know where your next connection will come from so you have to be open. Do you know who is sitting beside you? As usual, the interview is information rich. One of the toughest decisions that Ron had to make was fire a friend he had hired because he was under-performing? Growing up in a small town in Ontario, Ron couldn’t wait to spread his wings and soar, so finally leaving that town was one of the events which shaped his life. Enjoy the interview, this is my way of paying it forward.

Tell me a little bit about yourself.

I am a 58-year old Canadian and the Chairman of Madacana Holding Inc, a fairly major player in the gem business in Madagascar. I have a sapphire mine and land bank in Madagascar. We’ve been in Madagascar since 2004, and I took over operation and control of the mine in 2006, which is located in the south of Madagascar. Prior to 2006, I was a gem buyer.

Madagascar is a complex place, but I have experience doing business in Africa and I enjoy it. Madagascar is probably the best place in the world for gems so it was the right place and the right time. I am a low functioning polymath and I have done a lot of things: I’ve been in bars, restaurant and I have been in the aesthetics business for a long, long time. After two years of exploration, I am ready to go into serious mechanized mining in the gem business in Madagascar.

What’s a typical day like for you?

There is no typical day for me. My days are different because of the responsibilities of running a mining company in Madagascar. In my particular business in Madagascar you have to be awake all the time. There is no real regiment. When I am in the field there are production and operations demands on my time. Most of my investors are Canadians so I am often in Canada raising funds for the company. At other times, I am putting those funds “in the ground” so to speak. I also have a cutting stone factory. Because I have raised most of the funds privately, I feel like I have to lead many things personally.

How do you motivate yourself and stay motivated?

Everything I do is a consequence of my passion so I never have a problem getting up in the morning because I like what I do. I am completely animated by beauty and I have always been in aesthetics and that which animates life.  I never really have to motivate myself other than being in my passion which is gems, so I don’t need to motivate myself because I am motivated naturally.

If you had to start over from scratch, knowing what you know now, what would you do differently?

That’s an interesting question but I don’t know if I’d do anything differently because all success is inevitably a compound of success and failures and I am convinced both my failures and vices have gotten me to where I am at, and I cannot see taking out one component over another because that would unsettle the nice integrated success to date so I do not see myself doing anything differently.

What’s the most important business (or other) discovery you’ve made in the past year?

The most important business discovery I’ve made is really about myself, and that is to grow, you have to be collaborative these days. And the new Darwinian imperatives are not just survival of the fittest but survival of the most cooperative.

What’s one of the biggest advances in your industry over the past five years?

In the gem business the biggest advance is a new business model which attempts to control colored stones by doing it in a larger and more scaled up fashion and that’s been the difference. All along the colored gem business has been a mine here and a mine there and it’s been too random and the issue of randomness in any business is that you cannot establish market price. Now we are dealing with bigger mines that have dominion over the product so that we can begin to have stable pricing.

What are the three threats to your business, your success, and how are you handling them?

The first threat to my business is political because I am in Madagascar. The country just went through a revolution. You have to be able to navigate the rapids when you are in Africa. Second, when the world markets are waning you have to be able to outlast the poor markets, and the third threat is you have to be adaptable in your company to foresee what’s coming.

What’s unique about the service that you provide?

I am the most inexpensive gem merchant in the world.

What do you observe most people in your field doing badly that you think you do well?

Most people don’t understand that you need to have an economy of scale, you need to do things big enough to be able to afford to realize your potential.

Describe a major business (or other) challenge you had and how you resolved it.

The business challenge I had was a revolution in Madagascar, and at the same time the world international community was collapsing. How I resolved this I simply turned the lights way, way down and stopped doing any kind of work, ensured that we had security in place, but I just knew that I had to outlast the revolution. I cut the cost down radically. I had to make sharp personal and business cuts.

What lessons did you learn in the process?

You need to have a plan B because you cannot make plans that disregard external events. You need to see your business in relation to all the other factors, and you have to know what those factors are that impose themselves on your business. You have to move quickly to take advantage of open and closed windows. I got too arrogant, too prideful and presumed that things were too good for me, and disregarded the ambiance of the market. I think that’s a big, big mistake and you have to learn to go when it’s good and pull back when it’s not.

Tell me about your big break and who gave you.

When you are in line with your destiny, a kind of intuitive certainty of the way forward, the world becomes benevolent and many things come to you. And there are always mentors around, as well as circumstances, but when you are aligned with your destiny and your passion you are always  fortunate.

Describe one of your biggest failures. What lessons did you learn, and how did it contribute to a greater success?

One of my biggest mistakes I made was to presume that I did not have to deal with professionals. When you deal with professional the world becomes symmetrical and when you deal with fools the world becomes asymmetrical. I have dealt a few times with amateurs and the consequence of that is my world became more difficult to control.

What has been your biggest disappointment in your life – and what are you doing to prevent its reoccurrence?

I haven’t really been disappointed. But it’s very disappointing that loyalty is so fickle, and one should not presume it in life, but reward it if it comes to you. I am talking about the people who work for you, your friends, and the people around you. Don’t look for it but if it comes celebrate it.

What’s one of the toughest decisions you’ve had to make and how did it impact your life?

The toughest decision I had to make was axe someone I hired who turned out to be not very good at the job. You sometimes have to sacrifice friendships for the greater good, which is the shareholders.

What are three events that helped to shape your life?

1. Living in a small town, the world appears big and exciting. I had a kind of mythology that I shaped for myself, and that small town represented constraints. It was a bit of a dark little town, and every thing beyond that world unfolded with all its possibilities. It was a big thing in my life to leave that small town.
2. Back in the sixties and early seventies I got entwined in nefarious activities and I think meeting my first wife really helped me cross that river stick. I had to move from that very dangerous life that I had taken on for myself and move into a straight life and she was pivotal in helping me to do that. It essentially changed the context of my life which was getting too dangerous and so that was a big thing. When I got into another life, I felt that business was easy because the courage that I applied to my nefarious world could be applied to the world of business. She gave be a choice between a life in darkness and one in the light.
3. I was in Morocco and bought a bunch of gems as gifts. I was traveling with a friend and he later said “I hope you didn’t pay more than $5 for that crap.” I’d bought these gems which turned out to be valueless and worthless, and I said to myself that I’d never be fooled again. I felt shamed, and I steered my ambition to understand all things beautiful and aesthetic and decided that I would learn about gems.

What’s an accomplishment that you are proudest of?

It’s what I am doing right now. It’s the inflexible drive to ensure that this company, despite all the odds, turned out alright. I am most proud of my stalwart push to ensure that this company will succeed against a lot of odds.

How did mentors influence your life?

I have always surrounded myself with very bright people, and my mentors have always been good to me. I am always striving to improve myself.

What’s one core message you received from your mentors?

Always deal with professionals and always get the very best people. If you do not have the best people you are not going to succeed in a difficult industry.

Which resources (books, movies, training etc.) did your mentors recommend to you?

I was told to keep current on the front side of things because of the constant oscillations of the market and everything else. Everything that affects your business is always shifting so stay on the front side.  Get the best data and voices. I used to read Harvard Business Review, and marketing magazines.

What nuggets of wisdom can you glean from the interview? What are five takeaways?

Let’s keep the conversation flowing, please comment. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

For your research and writing needs, consider my firm Ambeck Enterprise. Since I am the best kept secret you may not know this, but I have over 15 years research and writing experience. I KNOW content.

Did you say thank you today? Which five books, one music CD and movie would you like to have on a deserted island? What does success mean to you and how do you define it? Read Gina’s responses in Part Two of  her interview. Use this information because we are on this journey together. Let’s learn from the wisdom and experiences of others.

Tell me a little bit about yourself.

I’m a wife and mother who runs her own strategic marketing and communications consultancy in London, with a portfolio of very exciting clients.

All the people I work with, both clients and associates, are smart, ambitious and great at what they do. It’s a great fun being a Director of a famous restaurant and food company like Cafe Spice Namaste in London; we’ve just launched a new product in a very fashionable department store, and our Chef Patron, Cyrus Todiwala, has just been awarded an OBE by the Queen. Editing Leader, an e-zine for the global luxury hospitality market (http://www.profile-recruitment.com) is fantastic too, giving me the excuse to visit and meet some incredible places and people around the  world. I also work with a brilliant communications expert who happens to handle PR  in the UK for the world’s largest hotel brand. Everything I do is very stimulating and over the years, my work has been extremely diverse.

The fact that I work with people with similar values to mine helps. After the ‘me-first’ culture of the last decade, a sense of community and collaboration is important. Being part of peer networks, such as the Worshipful Company of Marketors, the City livery company for marketing professionals, is excellent because it has a civic and charity focus as well.  I’m also very keen to help raise the profile and economic empowerment of women, through organisations like the 50,000-strong The International Alliance for Women (TIAW), of which I’m a Board member. They do wonderful things like promote micro-credit, mentoring and entrepreneurship.

As an Invisible Mentor, what is one piece of advice that you would give to readers?

Nurture the people who give to you, always give back. Also, someone I spoke to recently said that one of his mottos was ‘you can’t have two faces’. Treat everyone with equal respect. That is so true.

How do you integrate your personal and professional life?

In my heart, my family – including my extended family – takes precedence, which is probably owing to my Asian roots. They know this, so their behaviours enable me to give my work precedence if that makes sense.

What’s a major regret that you’ve had in life?

That I didn’t spend enough time with my two younger sisters when I was growing up. I was too busy wanting to be ‘one of the boys’ as I’m the middle child with two older brothers!

What are five life lessons that you have learned so far?

Respect yourself and all people; b) never give up and that’s different from cutting your losses c) know that you can’t know everything, d) trust in Someone or something higher; e) never forget to say thank you.

When you have some down time, how do you spend it?

A good book, French choral music or a Bach cantata. I also enjoy listening to Beethoven’s piano concertos, particularly when rendered by Mitsuko Uchida.

What process do you use to generate great ideas?

Reading almost everything I can get hold of, including adverts in the tube. Walking around London. Talking to people.

What’s your favourite quotation and why?

In dreams begin responsibilities – Yeats. It shows that imagination and desire aren’t enough; we have to take action to make things come true.

How do you define success?

Being content with what you have, but knowing you have journeyed from here to there and not stood still.

In your opinion what’s the formula for success?

The same as luck – the marriage of preparation and opportunity.

What are the steps you took to succeed in your field?

Generally, I was never afraid to try something new and see where it would lead.  I didn’t have fixed ideas and notions about myself. When I did, I knocked on the right doors. But I was lucky always to have an orbit of good and wise people around me for support.

If trusted friends could introduce you to five people that you’ve always wanted to meet, who would you choose? And what would you say to them?

Audrey Hepburn – ‘How did you do it?’ – Her elegance and style are almost cliche, but she is after all an icon. She was apparently a very decent person, and she took her UN charity work extremely seriously. She had an aura of quiet dignity.

Virginia Woolf – ‘Why did you do it?’ – She was the subject of my Masters dissertation years back at Newcastle University, and I focused on her voluminous diaries.  Her death was abrupt and premature, although not surprising given her history of illness, and it deprived literature of a razor sharp pen. I like the way she to an extent turned her back on stifling upper-class Victorian tradition and was unashamed to use her brains, talent and art to make a living. To me, she’s part of the tradition of great women adventurers and innovators — she introduced us to a whole new landscape of writing.

Siri Hustvedt – ‘How did you learn to think and write like that?’ – Her books, specifically What I Loved and The Sorrows of An American are deep and unusual character studies and she offers not so much plots as enquiries. They’re quite unnerving, and always beautifully written.

Hillary Clinton – ‘What keeps you going?’ – She is a marvel to watch, because she never stops pushing boundaries.  I was trying to choose between her and Nancy Pelosi, but running for President, being a Senator and now Secretary of State nudges her a couple of feet forward. Few make the mistake now of referencing her as the wife of Bill Clinton.

F Scott Fitzgerald – ‘Who was Jay Gatsby?’ – Another writer, I’m afraid, but the truth of The Great Gatsby and the fascinating circus that was the jazz age revisited us in the last three decades, imploding less than two years ago. So much been written about them, but I don’t think we’ll ever unlock the mysteries lurking behind our modern day Jay Gatsbys.

Which one book had a profound impact on your life? What was it about this book that impacted you so deeply? Did you have an emotional or intellectual attachment to this book? Why?

Gone with the Wind by Margaret Mitchell. I read it every year for four consecutive years in my teens. It was about honouring land, tradition and a way of life, but also about rebuilding things that had been destroyed and accepting change.

The noblest characters weren’t always the main ones, which has some universal truth  about it.

If you were stranded on a deserted island, what are five books that you would like to have with you and why? Summarize the book in two sentences.

The Bible – Timeless wisdom and, depending on the edition, arguably the best written novel in history – and every word rings true.

Gone with the Wind –Margaret Mitchell.  The American Civil War signals the end of an era.  One woman decides she must not only survive the change, but thrive in it.

A Summons to Memphis – Peter Taylor – Pulitzer Prize novel about a  son who discovers the meaning of forgiveness when summoned home to help his sisters keep an elderly father from remarrying.

New Hart’s Rules – The handbook of Style for Writers and Editors – All the guidance you need to get the technicalities right.

Letters Between Six Sisters – edited by Charlotte Moseley – the glamorous and scandalous Mitford girls, in their own words

Have you read any books that inspired you to start a business, service or invent “something”? If yes, which book?

No book in particular, but I have always read business journals and magazines – Fortune, Business Week, the Economist.  As it happens, as much for the style as the content.

What one music CD and movie would you like to have with you (on the deserted island) and why?

French Choral Music by the Choir of Clare College, Cambridge directed by Timothy Brown.

Shoot the Moon, a film directed by Alan Parker. Ostensibly sad, but ultimately life affirming…especially for women with ‘Faith’

What excites you about life?

People, and the endless possibilities for innovation and reinvention.

How do you nurture your soul?

Good music and good books. The Zoroastrians – and I have met many to admire — have a good mantra: good thoughts, good words, good deeds, which seems to be a recipe for peace of mind.

If you had a personal genie and she gave you one wish, what would you wish for? Or, if I gave you a magic wand, what would you use it for?

That my son grows up to be decent and successful, in that order.

Complete the following, I am happy when…

I am working, and when surrounded by family and friends.

What aspects of Gina’s story can you apply to your situation? What would be your five great ideas and takeaways from this interview? Let’s keep the conversation flowing, please comment. Many readers read this blog from other sites, so why don’t you pop over to The Invisible Mentor and subscribe (top on the left side) by email or RSS Feed. I created a Mini Learning Toolkit and you can grab a copy by clicking here.

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About Gina McAdam

Before founding Stratemarco, a successful London-based marketing and communications consultancy, in 2003, Gina was Head of Marketing and later Head of Policy Development & Public Affairs for the National Training Organisation for the UK hospitality and tourism sector. Today, she is a highly-regarded communications expert whose work brings her into regular contact with leaders of some of the best known brands in the UK and global hospitality and tourism industry. Highly versatile, she also undertakes assignments for key public,private and voluntary organisations beyond the sector.

Gina was raised near Washington DC and Manila. Moving away from the family traditions of law, banking, agriculture and medicine, she started her career in advertising for Ace-Compton/Saatchi & Saatchi in Manila where she handled various Proctor & Gamble accounts, and at J Walter Thompson Advertising Company, handling the Anne Klein, Cacharel and SC Johnson brands. After that, she travelled extensively, writing and teaching in Madrid and working in publishing in New York. Today, she is regularly invited to contribute pieces to publications in the Far East – it is her way of keeping in touch with her Asian roots.

Highly committed to diversity in the workplace, Gina has been on the board of City Women’s Network (CWN) and is now on the board of The International Alliance of Women (TIAW). She is a member of the European Professional Women’s Network and a Changemaker for the UK charity Working Families.

Gina is a Freeman of the Worshipful Company of Marketors, and a member of the International Association of Business Communicators (IABC), for whom she was a guest speaker at the 2008 IABC Eurocomm Conference in Barcelona. She is a member of the Institute of Director, and holds an MA in English & American Literature from the University of Newcastle upon Tyne and is an alumnus of De La Salle University, Manila and Henley Management College, Windsor.

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