Solving Customer Problem: Answer vs Solution Months ago, Tony Laidig wrote about the difference between an answer and a solution when solving customer problem. This is not something that I had ever thought about. If I remember correctly, he indicated that an answer is more comprehensive than a solution. So, for instance, you want to write a blog post that addresses a pressing problem that your customers have, you should provide an answer in the post […]
What books are worth reading?
Growing up in Jamaica, I would use my pocket money to buy things to read. Every Wednesday, I would head to the supermarket, to wait for the truck to arrive with new magazines. Many of these magazines, though they were new to me, were actually three months old. That is how long it would take or […]
If you are familiar with this site, you know that I am on a quest to read broadly, which includes reading the world. Following a global reading list allows me to broaden my perspective on life, and get a better understanding of other cultures. I first found the Bokklubben World Library on Wikipedia nearly five […]
Introduction: This Reading Challenge for Adults Locks in Future Jobs “Do you have the right skills that will allow you to thrive in 2020 and beyond?” On a regular basis, the World Economic Forum conducts research to find the 10 key skills professionals need for future jobs. As you might expect, the skills list changes. […]
Introduction: 45 Must Have Books for a Home Library I love to read. And I want to get more people reading. There are a ton of good books waiting for you to read. I am sure that there are books out there that will get you excited, but you have to learn about them. All the books that I include […]